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If you are a Bank of America customer with a specific question about an account, you can get help by:
- Contacting us at bankofamerica.com
- Logging in to our online banking
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If you are a Merrill Lynch client with a specific question about an account, you can get help by:
- Emailing us at Mlolmail_mlolmail@ml.com
- Calling us at 1.800.MERRILL (637.7455)
Bank of America has a presence in various social media/social networking outlets and may occasionally identify and respond to customers seeking assistance with banking-related issues. In the event a customer receives such a communication from the bank regarding a service request or other need, the customer may be offered other Bank of America channels to help address those concerns as smoothly and effectively as possible.
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