I'm proud to work with a team that is passionate about serving our clients and deploying the full resources of Bank of America to ensure a thriving West Michigan community.
Renee Tabben | President, Bank of America Grand Rapids
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Grand Rapids is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Renee Tabben | President, Bank of America Grand Rapids

Renee Tabben | President, Bank of America Grand Rapids

Let’s build something together

Grand Rapids is at the center of manufacturing excellence, life science discovery and technological innovation. We have a strong economy, but one that lacks a thriving minority business owner presence. That is why Bank of America spearheaded and invested in partnerships to create incentives for minority-owned businesses to relocate here and provide jobs and career opportunities. We're proud to support local initiatives to employ thousands of youth and young adults through internships with area employers and pathways to sustainable careers for formerly incarcerated women. What's more, we're providing resources to expand programming at the West Michigan Hispanic Chamber of Commerce, advocating entrepreneurship and helping established businesses recover from the health crisis. We also continue our focus on systemic affordable housing challenges throughout West Michigan by providing our time, talent and treasure.

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Advancing Racial Equality and Economic Opportunity

The need for real progress on racial and economic inequality in the United States has been accentuated by the impact of the coronavirus on communities of color, and amplified by acts of injustice. We all have a role to play in helping move communities forward – an understanding that forms the foundation of Bank of America’s long-standing commitment to the people and communities it serves. And they’re at the heart of the bank’s $1.25 billion commitment over the next five years to advance racial equality and economic opportunity.

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Fueling economic growth through jobs and skills development

The job skills gap has disproportionately affected Black and Latino individuals – and this disparity has been compounded by the coronavirus. To help address this gap, Bank of America works with local nonprofits, employers and broader networks across the country to support skills-training programs that meet the specific workforce demands of local communities. The result is a diverse talent pipeline for employers – and a clear path to employment for individuals.

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The capital minority and women-led business owners need now

Financial support is critical for underrepresented entrepreneurs who want to start and grow their own companies.
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Small business: paving the road to recovery

A look at the Paycheck Protection Program, the critical support it’s providing to businesses, and how it’s helping the economy recover.
IN THE NEWS: Meeting the growing demand for a square meal

Meeting the growing demand for a square meal

Feeding America, with support from Bank of America, is helping provide food to people in need.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

Bank of America Financial Center employee
Bank of america JD Power Awards

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

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Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.