In Cleveland, we believe in working hard and working together. At Bank of America, we’re helping to drive racial equality and economic mobility through partnerships and collaboration to advance our Northeast Ohio community.
Jeneen Marziani  |  President, Bank of America Cleveland
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Cleveland is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Turning financial knowledge into action

Life doesn’t stop for you, but Bank of America does. We’re not just here to help with your everyday banking. We’re here to help you go further by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.

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Open an account

Sign up or sign in to enjoy tools, benefits and rewards to help you manage your money.

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Get impressive digital tools

Access Bank of America banking and Merrill investing in one mobile app, easily transfer money, access Erica® your virtual financial assistant and much more.

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Learn Better Money Habits®

Start taking steps toward improving your financial well-being.

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local spotlight

Lifting our community, and the world, to its feet

We're proud to be the Official Bank of the FIFA Club World Cup 2025 and FIFA World Cup 2026, supporting the games held in communities across North America, making a huge economic impact, and inspiring the next generation.

Read More
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business resources spotlight

Move your business forward at our Center
for Business Empowerment

Whether you're starting a new business or running an established one, you'll find tools to tackle new challenges, lending insights to ignite momentum and guidance to match your ambition.

Explore now
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student spotlight

Meet the next generation of
change-makers

Since 2004, our Student Leaders® program has helped prepare high school students for the workforce by connecting them to skills development and leadership training. Through paid internships with local nonprofits they gain practical work and life experiences. It's just one more way we're working to build a better future for all.

Learn about student leadership

Our local focus and impact

See how we’re serving your area by helping clients, businesses and communities thrive.

Group of Volunteers Loading Boxes - 40 thousand volunteer hours of time given by employees
Small Business Icon - $84 million in loans to local small businesses

$5.9 million in grants and gifts

over a span of 5 years3
Bank of America 14 Financial Centers

480 current employees1
Jeneen Marziani | President, Bank of America Cleveland

Jeneen Marziani | President, Bank of America Cleveland

Let’s build something together

Bank of America Cleveland is focused on local connections that address the financial needs and goals of our customers, clients, employees, and communities. We partner with local nonprofits that help our neighbors most in need by assisting in their efforts to ensure our communities have the necessary resources to support growth and skill building for a diverse workforce now and in the future. Additionally, we’re committed to the neighborhoods where we live and work, building on the solid foundation of responsible home lending and economic development.

Sky view of La Villa Hispana, Cleveland

Opportunities for entrepreneurs

The Northeast Ohio Center for Economic Development is providing training, support and affordable retail space to help local start-ups flourish in a new business and cultural hub in Cleveland's Clark-Fulton neighborhood. When the 32,500-square-foot multi-purpose space called CentroVilla25 is fully renovated, it will house a commercial kitchen, 20 retail stalls, coworking areas, a specialty grocer and an outdoor plaza. The goal is to create a space where local entrepreneurs can find everything they need for small business development.

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Supporting economic opportunity for diverse people & communities

At Bank of America, we have a long-standing commitment to support economic opportunity for diverse people and communities. We are doing this by building upon our existing efforts and leveraging our strengths: creating more affordable housing and expanding home ownership, increasing lending and support to minority-owned small businesses, championing job training and career readiness and addressing health disparities like access to care. We continue to focus on working collaboratively across sectors to advance opportunities that will create real impact in the lives of individuals and for the communities we serve, using the past to inform our perspective and understanding as we tackle barriers within our communities.

Edwins

From prison system to restaurant industry: EDWINS in Cleveland helps create second chances

EDWINS Leadership & Restaurant Institute in Cleveland, Ohio demonstrates how developing skill sets and providing a supportive environment can open doors to economic opportunity and set individuals on a new path to success.
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Creating access to jobs

To help create jobs and fuel economic opportunity, we're partnering with local organizations and other companies to help people get the skills they need and build a growing pipeline of talent for jobs of the future.
Raul Anaya

Investing in Hispanic-Latino teammates, clients and communities we serve

Learn more how we are advancing opportunities for Hispanic-Latinos as part of our commitment to responsible growth.
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The power of the arts

At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.

Explore our commitment
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Find a location

Wherever you are with your financial goals, we're right here to help. Our local experts are ready with personalized advice and guidance at locations around your city. Find a location and make an appointment to talk to us today.

We make customers our first priority.

For three years in a row, J.D. Power has certified Bank of America for Outstanding Customer Satisfaction with Financial Health Support - Banking & Payments. ***

J.D.Power 2024 certified financial health support banking and payment

Going above & beyond for our teammates

We're #1 in our industry and #1 for workers on the JUST Capital's 2024 Rankings of America's Most JUST Companies. **

Being a great place to work has its rewards. And awards.

Because of our investments in industry-leading programs and resources, and our commitment to helping teammates achieve their personal and professional goals, we were awarded the Grand Stevie Award for Organization of the Year. *

* The Stevie Awards recognize the achievements of businesses and professionals worldwide. Organizations self-nominate, providing data for various categories, and winners are determined by the average scores of more than 240 professionals worldwide serving as judges.

** For the annual Rankings, JUST Capital collects and analyzes corporate data to evaluate the 1,000 largest public U.S. companies across 20 issues identified through comprehensive, ongoing public opinion research on Americans' attitudes toward responsible corporate behavior. In determining the top 10 companies for workers, JUST Capital used its Workers Leaders Index which tracks the top 20% of companies in its annual Rankings that perform the best across the five worker related issues evaluated. https://justcapital.com

*** J.D. Power 2024 Financial Health Support CertificationSM is based on exceeding customer experience benchmarks using client surveys and a best practices verification. For more information, visit www.jdpower.com/awards