There’s no greater feeling than being part of the solution. I look forward to continuing to deepen existing and make new connections that help strengthen and enrich the lives of the people in our diverse neighborhoods.
Paul Lambert | President, Bank of America Chicago
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Chicago is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Paul Lambert | President, Bank of America Chicago

Paul Lambert | President, Bank of America Chicago

Let’s build something together

When our communities are faced with adversity, we're there to answer the call. This was particularly true when the health crisis hit home, and hard. We took action providing significant relief funds to frontline caregivers for medical equipment and materials to help them combat the virus and support families affected. Relief was targeted in communities of color, who have seen disproportionately high rates of impact. Additional grants were made to the local tech industry to innovate solutions through the pandemic and support the economic stability of startup businesses. To help kids stay in school, we worked with city colleges across Chicago to provide emergency funds for students at risk of dropping out. Moving forward, we're focusing our efforts on initiatives that accelerate economic recovery for Black and Latinx communities and supporting long-term change.

Male and female students

A chance to see what they can be

With its internship program for high-school seniors, Urban Alliance is opening doors in underserved communities in Chicago and beyond. The program includes a workforce readiness bootcamp as well as part-time internships and mentoring during the school year at companies like Bank of America.

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Hive mentality

On the West Side of Chicago, a beekeeping and honey business provides job opportunities and fosters economic self-sufficiency for residents of this neighborhood and its surrounding communities. Launched by the North Lawndale Employment Network (NLEN) and focused particularly on those returning from a period of incarceration with no job awaiting them, the social enterprise, Sweet Beginnings, provides program participants training and real-world experience in transportation, packaging, distribution, inventory tracking and logistics—all highly valued job skills.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

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We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Bank of america JD Power Awards
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Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.