Since early 2020, we’ve come together across the company to help each other, our clients and our communities through a health and humanitarian crisis. In particular, we have stepped up to provide financial relief to clients in need, including through the Small Business Administration’s (SBA) Paycheck Protection Program (PPP).
We were the first major bank to begin accepting PPP applications in early April. To achieve that, we redeployed and trained thousands of teammates and developed new technology—all in a matter of weeks. We asked our Market Presidents to be front-and-center in working with public officials and clients, helping them understand our ongoing commitment to supporting small businesses.