Bank of America responded to the health crisis with speed and agility, and that makes me very proud. Looking forward, we’re focused on getting resources to those most in need and helping everyone in our diverse communities thrive.
Edwin Shea | President, Bank of America Worcester
Worcester skyline

Worcester is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

air view neighborhood street

Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Edwin Shea | President, Bank of America Worcester

Edwin Shea | President, Bank of America Worcester

Let’s build something together

Bank of America is committed to using our connections and resources to make Worcester a great place to live and work. When the health crisis struck, we stepped up to lead a rapid response, helping to provide essential PPE and becoming one of the first funders of a nonprofit group that brought local organizations together. We also provided grants to nonprofit healthcare centers for new computers and testing equipment. To ensure a dynamic future, we support small business initiatives, especially for minority business owners. One program pairs entrepreneurs with larger companies and holds pitch contests where applicants can win further grants. And because we want to encourage the growth of well-paid jobs, we connect with nonprofits and employers to support re-skilling, focusing on underserved communities. When it comes to affordable housing, we work with local leaders to augment the many initiatives we already have in place.

Two entrepreneurs with their tool belts in the workplace.

The spirit of innovation rekindled

As the birthplace of the smiley face, barbed wire, the liquid-fuel rocket, the monkey wrench and far more, the central Massachusetts city of Worcester and its environs have a storied history of manufacturing and innovation. Now the nonprofit Entrepreneurship for All (EforAll) hopes to build on that legacy by supporting a more diverse group of entrepreneurs than ever before.

Man and child embracing

Advancing Racial Equality and Economic Opportunity

The need for real progress on racial and economic inequality in the United States has been accentuated by the impact of the coronavirus on communities of color, and amplified by acts of injustice. We all have a role to play in helping move communities forward – an understanding that forms the foundation of Bank of America’s long-standing commitment to the people and communities it serves. And they’re at the heart of the bank’s $1.25 billion commitment over the next five years to advance racial equality and economic opportunity.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

Bank of America Financial Center employee
Bank of america JD Power Awards

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Man looking at whale skeleton at museum

Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.