Colleen Matteson | President, Bank of America Rochester
Hear from Colleen Matteson, President of Bank of America Rochester, about our role in keeping Rochester moving forward.
I’m proud of what Bank of America is helping the city accomplish, and we’re finding ways to double down on our commitments. We’re building on the bank’s connections to help make financial lives better.
Colleen Matteson | President, Bank of America Rochester
Rochester is your home. It’s ours, too.
We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.
Turn financial knowledge into action
At Bank of America, we invest in the communities we serve. We’re not just here to help with your everyday banking. We’re here to help you go further, by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.
small business spotlight
When entrepreneurs succeed, our communities do too
As America's #1 business lender, we are invested in local economies with over $30 billion in business loans. Our commitment includes providing funding to under-resourced small businesses and supporting entrepreneurs with the tools and resources to help them make every move matter. Whether starting out or looking to expand, their success continues to bring jobs and strengthens our community.
See how we support businesses
ongoing commitment
Offering the community
more ways to go
We're always looking for ways to support people's choices in the communities we serve. That's why Bank of America is adding charging stations for electric vehicles (EVs) to over 90 financial centers nationwide. For our customers who are interested, we have financing for EVs and charging accessories. And we're also supporting the choices our teammates make with employee rebates on EVs.
Learn more about our commitment
employee spotlight
Everyday dedication meets everyday appreciation
We continue to invest in our employees with initiatives like Sharing Success, which awarded 96% of colleagues additional compensation this year, nearly all in stock. This is the sixth time teammates received this award, totaling more than $4 billion. We are committed to being a Great Place to Work for our teammates locally and around the globe including providing leading benefits, minimum wage at $22/hr on track to $25/hr by 2025 and opportunities to build a career with us.
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Let’s build something together
We’re committed to ensuring everyone in Rochester has the opportunity to share in the city’s success through programs focused on building career skills and helping our most vulnerable communities. These initiatives include supporting a local college that pinpoints and supplies the training needed for high-demand jobs in IT, healthcare, professional services and manufacturing. We’re focused on adding a program for non-clinical healthcare, which has a 20% local vacancy rate, partnering with local employers to gain hiring commitments. We also help fund community-centered programs that not only build vibrant neighborhoods but also train at-risk youth from racially diverse communities to cultivate cut flower gardens on once-vacant lots in the city of Rochester. These youth also harvest and sell the flowers, ultimately developing their business skills and improving mental health. And, together with local nonprofits, we've helped women re-enter the workforce and supported a homeless shelter for LGBT youth in a high-poverty area.
Empowering a more inclusive future
In Rochester, Center for Youth has served as a lifeline for young people for more than 50 years, offering wide-ranging services from housing support to educational and job-readiness services. Now, the Center’s youth-centered and youth-directed initiative, Flower City Changemakers, is assisting young leaders with paid internships, transportation and social and emotional support services. In what the Center calls “A Bridge to Peace,” these youth leaders will ultimately engage more than 200 local young people each year.
Racial equality and economic opportunity
At Bank of America, we’re committed to addressing the root causes of inequality through a company-wide commitment to advancing racial equality and economic opportunity across diverse communities. We are doing this by building upon our existing efforts and leveraging our strengths: creating more affordable housing and expanding home ownership, increasing lending and support to minority-owned small businesses, championing job training and career readiness and addressing health disparities like access to care. We also know we can’t solve these challenges alone, so we’re partnering with other corporations, local nonprofits and community leaders across the country who share our vision for creating meaningful change.
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The power of the arts
At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.
Explore our commitmentFind a location
Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.
We remain committed to supporting you with your financial needs during the health crisis. Our top priority is the health and safety of our clients and teammates. We encourage visitors wear face coverings when visiting our centers.
In some locations, you may be required to wear a face covering to enter, in alignment with local ordinances.
We make customers our first priority.
Two years in a row, J.D. Power has certified Bank of America in:
Outstanding Customer/Client Satisfaction with Financial Health/Wellness Support
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