I’m proud of what Bank of America is helping the city accomplish, and we’re finding ways to double down on our commitments. We’re building on the bank’s connections to help make financial lives better.
Colleen Matteson  |  President, Bank of America Rochester
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Rochester is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Turn financial knowledge into action

At Bank of America, we invest in the communities we serve. We’re not just here to help with your everyday banking. We’re here to help you go further, by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.

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Open an account

Sign up or sign in to enjoy tools, benefits and rewards to help you manage your money.

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Learn Better Money Habits®

Start taking steps toward improving your financial wellbeing.

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Get impressive digital tools

Gain the abilities to budget, save, set goals and more, all at your fingertips.​

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We’re proud to support the unique needs of our heroes as they transition to civilian life and careers by offering online resources on financial education, expanded financial center access near military installations, and intentional hiring practices.

Learn more about our support
Student Leaders

Since 2004, our Student Leaders® program has helped prepare high school students for the workforce by connecting them to skills development and leadership training. Through paid internships with local nonprofits like United Way of Greater Rochester and the Finger Lakes, they gain practical work and life experiences. It's just one more way we're working to build a better future for all.

Learn about student leadership
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We’re investing in people’s futures by helping our neighbors build careers that support families and fuel our economy. The Academy at Bank of America offers resources to foster the growth and success of our communities and teammates. If you’d like to enhance your skills and boost your confidence, training is free and open to all.

Register for free live webinars

Colleen Matteson | President, Bank of America Rochester

Hear from Colleen Matteson, President of Bank of America Rochester, about our role in keeping Rochester moving forward.

Let’s build something together

We’re committed to ensuring everyone in Rochester has the opportunity to share in the city’s success through programs focused on building career skills and helping our most vulnerable communities. These initiatives include supporting a local college that pinpoints and supplies the training needed for high-demand jobs in IT, healthcare, professional services and manufacturing. We’re focused on adding a program for non-clinical healthcare, which has a 20% local vacancy rate, partnering with local employers to gain hiring commitments. We also help fund community-centered programs that not only build vibrant neighborhoods but also train at-risk youth from racially diverse communities to cultivate cut flower gardens on once-vacant lots in the city of Rochester. These youth also harvest and sell the flowers, ultimately developing their business skills and improving mental health. And, together with local nonprofits, we've helped women re-enter the workforce and supported a homeless shelter for LGBT youth in a high-poverty area.

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Empowering a more inclusive future

In Rochester, Center for Youth has served as a lifeline for young people for more than 50 years, offering wide-ranging services from housing support to educational and job-readiness services. Now, the Center’s youth-centered and youth-directed initiative, Flower City Changemakers, is assisting young leaders with paid internships, transportation and social and emotional support services. In what the Center calls “A Bridge to Peace,” these youth leaders will ultimately engage more than 200 local young people each year.

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Supporting economic opportunity for diverse people & communities

At Bank of America, we have a long-standing commitment to support economic opportunity for diverse people and communities. We are doing this by building upon our existing efforts and leveraging our strengths: creating more affordable housing and expanding home ownership, increasing lending and support to minority-owned small businesses, championing job training and career readiness and addressing health disparities like access to care. We continue to focus on working collaboratively across sectors to advance opportunities that will create real impact in the lives of individuals and for the communities we serve, using the past to inform our perspective and understanding as we tackle barriers within our communities.

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At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.

Explore our commitment

Find a location

Wherever you are with your financial goals, we're right here to help. Our local specialists are ready with personalized advice and guidance at locations around your city. Find a location and make an appointment to talk to us today.

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JD Power 2023 certified financial health support - banking and payments award

We make customers our first priority.

Two years in a row, J.D. Power has certified Bank of America in:​

Outstanding Customer/Client Satisfaction with Financial Health/Wellness Support ​

Being a great place to work has its rewards. And awards.

Because of our investments in industry-leading programs and resources, and our commitment to helping teammates achieve their personal and professional goals, we were awarded the Grand Stevie Award for Organization of the Year. *

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Digital First Can’t Stop Banking

Digital tools so impressive, you just can’t stop banking.

Wonder what everyone’s doing on their phones? They’re banking. And budgeting. And planning. And investing with Merrill – all in one place online.

* The Stevie Awards recognize the achievements of businesses and professionals worldwide. Organizations self-nominate, providing data for various categories, and winners are determined by the average scores of more than 240 professionals worldwide serving as judges.