Colleen Matteson | President, Bank of America Rochester
I’m proud of what Bank of America is helping the city accomplish, and we’re finding ways to double down on our commitments. We’re building on the bank’s connections to help make financial lives better.
Colleen Matteson | President, Bank of America Rochester
Rochester is your home. It’s ours, too.
We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.
Turning financial knowledge into action
Life doesn’t stop for you, but Bank of America does. We’re not just here to help with your everyday banking. We’re here to help you go further by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.
business resources spotlight
Move your business forward at our Center
for Business Empowerment
Whether you're starting a new business or running an established one, you'll find tools to tackle new challenges, lending insights to ignite momentum and guidance to match your ambition.
Explore now
student spotlight
Meet the next generation of
change-makers
Since 2004, our Student Leaders® program has helped prepare high school students for the workforce by connecting them to skills development and leadership training. Through paid internships with local nonprofits they gain practical work and life experiences. It's just one more way we're working to build a better future for all.
Learn about student leadership
employee spotlight
Everyday dedication meets everyday appreciation
Our team is committed to our employees with initiatives like Sharing Success, which awarded 97% of colleagues additional compensation this year, nearly all in stock. This is the seventh consecutive year teammates received this award, totaling more than $4.8 billion.
See how we put people first
Let’s build something together
We’re committed to ensuring everyone in Rochester has the opportunity to share in the city’s success through programs focused on building career skills and helping our most vulnerable communities. These initiatives include supporting a local college that pinpoints and supplies the training needed for high-demand jobs in IT, healthcare, professional services and manufacturing. We’re focused on adding a program for non-clinical healthcare, which has a 20% local vacancy rate, partnering with local employers to gain hiring commitments. We also help fund community-centered programs that not only build vibrant neighborhoods but also train at-risk youth from racially diverse communities to cultivate cut flower gardens on once-vacant lots in the city of Rochester. These youth also harvest and sell the flowers, ultimately developing their business skills and improving mental health. And, together with local nonprofits, we've helped women re-enter the workforce and supported a homeless shelter for LGBT youth in a high-poverty area.
Empowering a more inclusive future
In Rochester, Center for Youth has served as a lifeline for young people for more than 50 years, offering wide-ranging services from housing support to educational and job-readiness services. Now, the Center’s youth-centered and youth-directed initiative, Flower City Changemakers, is assisting young leaders with paid internships, transportation and social and emotional support services. In what the Center calls “A Bridge to Peace,” these youth leaders will ultimately engage more than 200 local young people each year.
Supporting economic opportunity for diverse people & communities
At Bank of America, we have a long-standing commitment to support economic opportunity for diverse people and communities. We are doing this by building upon our existing efforts and leveraging our strengths: creating more affordable housing and expanding home ownership, increasing lending and support to minority-owned small businesses, championing job training and career readiness and addressing health disparities like access to care. We continue to focus on working collaboratively across sectors to advance opportunities that will create real impact in the lives of individuals and for the communities we serve, using the past to inform our perspective and understanding as we tackle barriers within our communities.
Creating access to jobs
To help create jobs and fuel economic opportunity, we're partnering with local organizations and other companies to help people get the skills they need and build a growing pipeline of talent for jobs of the future.
Investing in Hispanic-Latino teammates, clients and communities we serve
Learn more how we are advancing opportunities for Hispanic-Latinos as part of our commitment to responsible growth.
Our investment in women
At Bank of America, our ongoing work to invest in women includes how we support them as they make meaningful contributions within our company and in our communities.
At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.
Explore our commitment Find a location
Wherever you are with your financial goals, we're right here to help. Our local experts are ready with personalized advice and guidance at locations around your city. Find a location and make an appointment to talk to us today.
We make customers our first priority.
For three years in a row, J.D. Power has certified Bank of America for Outstanding Customer Satisfaction with Financial Health Support - Banking & Payments. ***
Going above & beyond for our teammates
We're #1 in our industry and #1 for workers on the JUST Capital's 2024 Rankings of America's Most JUST Companies. **
Being a great place to work has its rewards. And awards.
Because of our investments in industry-leading programs and resources, and our commitment to helping teammates achieve their personal and professional goals, we were awarded the Grand Stevie Award for Organization of the Year. *
* The Stevie Awards recognize the achievements of businesses and professionals worldwide. Organizations self-nominate, providing data for various categories, and winners are determined by the average scores of more than 240 professionals worldwide serving as judges.
** For the annual Rankings, JUST Capital collects and analyzes corporate data to evaluate the 1,000 largest public U.S. companies across 20 issues identified through comprehensive, ongoing public opinion research on Americans' attitudes toward responsible corporate behavior. In determining the top 10 companies for workers, JUST Capital used its Workers Leaders Index which tracks the top 20% of companies in its annual Rankings that perform the best across the five worker related issues evaluated. https://justcapital.com
*** J.D. Power 2024 Financial Health Support CertificationSM is based on exceeding customer experience benchmarks using client surveys and a best practices verification. For more information, visit www.jdpower.com/awards