Richmond is reinventing itself, and I can’t overstate how proud I am of Bank of America. We’re making a real difference, helping people from diverse communities make the most of the transformations taking place.
Victor Branch | President, Bank of America Richmond
Richmond bridge

Richmond is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

air view neighborhood street

Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Victor Branch | President, Bank of America Richmond

Victor Branch | President, Bank of America Richmond

Let’s build something together

We have a long history of making a difference through grants and volunteerism in Richmond. When the health crisis hit, Bank of America met the moment with programs that support our commitment to advancing racial equality, addressing healthcare needs and promoting economic opportunity. We’ve funded a relief effort that’s helped more than 13,000 families, the majority headed by women of color, avoid eviction. We’re also funding a nonprofit that connects children who have experienced traumatic violence with mental health counseling, and we support small businesses through funds and leadership training. To deepen reserves of local tech talent, we’re partnering with schools to help first-generation college students and those from racially diverse communities study STEM subjects, preparing them for college and high-demand careers.

Dr. Shantelle Brown

Help for Small Businesses in Old Dominion

For small businesses like Hope Pharmacy in Richmond, Virginia Community Capital is coming through with critical assistance to help keep businesses afloat amidst the coronavirus pandemic. A CDFI dedicated to underserved, primarily lower-income communities, VCC provides capital, mentoring and financial advice to small businesses throughout Virginia.

Grandfather and grandson

Advancing Racial Equality and Economic Opportunity

The need for real progress on racial and economic inequality in the United States has been accentuated by the impact of the coronavirus on communities of color, and amplified by acts of injustice. We all have a role to play in helping move communities forward – an understanding that forms the foundation of Bank of America’s long-standing commitment to the people and communities it serves. And they’re at the heart of the bank’s $1.25 billion commitment over the next five years to advance racial equality and economic opportunity.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

Bank of America Financial Center employee
Bank of america JD Power Awards

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Man looking at whale skeleton at museum

Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.