Kristi Marcum | President, Bank of America El Paso
Hear from Kristi Marcum, President of Bank of America El Paso, about our role in keeping El Paso moving forward.
Our goal is to be the ultimate financial resource to our existing and potential clients within the community. We may not be able to solve every issue they have, but if we can’t – we know someone who can.
Kristi Marcum | President, Bank of America El Paso
El Paso is your home. It’s ours, too.
We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.
Turn financial knowledge into action
At Bank of America, we invest in the communities we serve. We’re not just here to help with your everyday banking. We’re here to help you go further, by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.
small business spotlight
When entrepreneurs succeed, our communities do too
As America's #1 business lender, we are invested in local economies with over $30 billion in business loans. Our commitment includes providing funding to under-resourced small businesses and supporting entrepreneurs with the tools and resources to help them make every move matter. Whether starting out or looking to expand, their success continues to bring jobs and strengthens our community.
See how we support businesses
ongoing commitment
Offering the community
more ways to go
We're always looking for ways to support people's choices in the communities we serve. That's why Bank of America is adding charging stations for electric vehicles (EVs) to over 90 financial centers nationwide. For our customers who are interested, we have financing for EVs and charging accessories. And we're also supporting the choices our teammates make with employee rebates on EVs.
Learn more about our commitment
employee spotlight
Everyday dedication meets everyday appreciation
We continue to invest in our employees with initiatives like Sharing Success, which awarded 96% of colleagues additional compensation this year, nearly all in stock. This is the sixth time teammates received this award, totaling more than $4 billion. We are committed to being a Great Place to Work for our teammates locally and around the globe including providing leading benefits, minimum wage at $22/hr on track to $25/hr by 2025 and opportunities to build a career with us.
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Let’s build something together
In our El Paso market, Bank of America has worked closely with education institutions, local nonprofits, government organizations and our community members to support initiatives and grant opportunities to stimulate job creation and community engagement in our area.
We sponsor several initiatives aimed at increasing financial literacy within our community because in El Paso, we believe that tide raises all ships and the success of one small business will create even more success for all of our businesses, and so on. We are extremely proud of our employees and associates, who we consider our leaders when it comes to spearheading these initiatives through volunteering and acting as thought leaders for programs in our community.
Designing healthier career paths
Project ARRIBA takes a 360-degree approach to job placement, from helping program participants choose a career path and identify training, to providing support services such as childcare, tuition assistance and tutoring to ensure students complete their degree. Project ARRIBA is partnering with El Paso Community College, University of Texas at El Paso School of Nursing and Texas Tech School of Nursing to train 425 local residents for jobs in health care.
Back to work and helping others
In El Paso, when unemployment spikes hit the restaurant and food service industry particularly hard, the El Paso Community Foundation looked to other nonprofits for innovative ways to help newly unemployed workers. Within days of hearing of Get Shift Done, an organization across the state in Dallas, the EPCF was able to establish a local chapter to connect newly unemployed workers with paid opportunities at local food banks.
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The power of the arts
At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.
Explore our commitmentFind a location
Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.
We remain committed to supporting you with your financial needs during the health crisis. Our top priority is the health and safety of our clients and teammates. We encourage visitors wear face coverings when visiting our centers.
In some locations, you may be required to wear a face covering to enter, in alignment with local ordinances.
We make customers our first priority.
Two years in a row, J.D. Power has certified Bank of America in:
Outstanding Customer/Client Satisfaction with Financial Health/Wellness Support
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