Our goal is to be the ultimate financial resource to our existing and potential clients within the community. We may not be able to solve every issue they have, but if we can’t – we know someone who can.
Kristi Marcum | President, Bank of America El Paso
El Paso Landscape

El Paso is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

air view neighborhood street

Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Kristi Marcum | President, Bank of America El Paso

Kristi Marcum | President, Bank of America El Paso

Let’s build something together

In our El Paso market, Bank of America has worked closely with education institutions, local nonprofits, government organizations and our community members to support initiatives and grant opportunities to stimulate job creation and community engagement in our area.

We sponsor several initiatives aimed at increasing financial literacy within our community because in El Paso, we believe that tide raises all ships and the success of one small business will create even more success for all of our businesses, and so on. We are extremely proud of our employees and associates, who we consider our leaders when it comes to spearheading these initiatives through volunteering and acting as thought leaders for programs in our community.

Three female nursing school graduates

Designing healthier career paths

Project ARRIBA takes a 360-degree approach to job placement, from helping program participants choose a career path and identify training, to providing support services such as childcare, tuition assistance and tutoring to ensure students complete their degree. Project ARRIBA is partnering with El Paso Community College, University of Texas at El Paso School of Nursing and Texas Tech School of Nursing to train 425 local residents for jobs in health care.

Woman in workroom

Back to work and helping others

In El Paso, when unemployment spikes hit the restaurant and food service industry particularly hard, the El Paso Community Foundation looked to other nonprofits for innovative ways to help newly unemployed workers. Within days of hearing of Get Shift Done, an organization across the state in Dallas, the EPCF was able to establish a local chapter to connect newly unemployed workers with paid opportunities at local food banks.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

Bank of America Financial Center employee
Bank of america JD Power Awards

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Man looking at whale skeleton at museum

Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.