Jeneen Marziani | President, Bank of America Cleveland
Hear from Jeneen Marziani, President of Bank of America Cleveland, about our role in keeping Cleveland moving forward.
In Cleveland, we believe in working hard and working together. At Bank of America, we’re helping to drive racial equality and economic mobility through partnerships and collaboration to advance our Northeast Ohio community.
Jeneen Marziani | President, Bank of America Cleveland
Cleveland is your home. It’s ours, too.
We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.
Turn financial knowledge into action
At Bank of America, we invest in the communities we serve. We’re not just here to help with your everyday banking. We’re here to help you go further, by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.
small business spotlight
When entrepreneurs succeed, our communities do too
As America's #1 business lender, we are invested in local economies with over $30 billion in business loans. Our commitment includes providing funding to under-resourced small businesses and supporting entrepreneurs with the tools and resources to help them make every move matter. Whether starting out or looking to expand, their success continues to bring jobs and strengthens our community.
See how we support businesses
ongoing commitment
Offering the community
more ways to go
We're always looking for ways to support people's choices in the communities we serve. That's why Bank of America is adding charging stations for electric vehicles (EVs) to over 90 financial centers nationwide. For our customers who are interested, we have financing for EVs and charging accessories. And we're also supporting the choices our teammates make with employee rebates on EVs.
Learn more about our commitment
employee spotlight
Everyday dedication meets everyday appreciation
We continue to invest in our employees with initiatives like Sharing Success, which awarded 96% of colleagues additional compensation this year, nearly all in stock. This is the sixth time teammates received this award, totaling more than $4 billion. We are committed to being a Great Place to Work for our teammates locally and around the globe including providing leading benefits, minimum wage at $22/hr on track to $25/hr by 2025 and opportunities to build a career with us.
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Let’s build something together
Across the state of Ohio, Bank of America is focused on addressing the needs of our customers, clients, employees and communities. Each member of our team is here to listen and learn what is most important to our clients. And then we try to help them reach their goals. This past year has been extraordinarily challenging, but we continued to open new retail banking locations and hire talented people to serve our customers’ banking needs, all the while supporting our communities. We’ve partnered with nonprofits that help our neighbors most in need. We’ve provided personal protection equipment for first responders, frontline workers and others to ensure our communities’ safety. Workforce development and skill building, notably in communities of color, continues to be one of our primary areas of support, with career-pathway partnerships at local colleges and nonprofit organizations.
Creating access and opportunity in Cleveland
Cuyahoga Community College is helping individuals gain the skills necessary for today’s workforce, preparing them for in-demand careers like administration, health care, food services and more through its Adult Diploma Program. Through our partnership, they are enhancing career coaching efforts, improving access to workforce credentials and removing barriers to continuing education to help increase enrollment and completion rates in the program.
Opportunities for entrepreneurs
The Northeast Ohio Center for Economic Development is providing training, support and affordable retail space to help local start-ups flourish in a new business and cultural hub in Cleveland's Clark-Fulton neighborhood. When the 32,500-square-foot multi-purpose space called CentroVilla25 is fully renovated, it will house a commercial kitchen, 20 retail stalls, coworking areas, a specialty grocer and an outdoor plaza. The goal is to create a space where local entrepreneurs can find everything they need for small business development.
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The power of the arts
At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.
Explore our commitment
Find a location
Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.
We remain committed to supporting you with your financial needs during the health crisis. Our top priority is the health and safety of our clients and teammates. We encourage visitors wear face coverings when visiting our centers.
In some locations, you may be required to wear a face covering to enter, in alignment with local ordinances.
We make customers our first priority.
Two years in a row, J.D. Power has certified Bank of America in:
Outstanding Customer/Client Satisfaction with Financial Health/Wellness Support
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