In Cleveland, we believe in working hard and working together. At Bank of America, we’re helping to drive racial equality and economic mobility through partnerships and collaboration to advance our Northeast Ohio community.
Jeneen Marziani  |  President, Bank of America Cleveland
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Cleveland is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Turning financial knowledge into action

Life doesn’t stop for you, but Bank of America does. We’re not just here to help with your everyday banking. We’re here to help you go further by providing banking solutions, powerful tools and financial education resources like Better Money Habits®.

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Open an account

Sign up or sign in to enjoy tools, benefits and rewards to help you manage your money.

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Get impressive digital tools

Access Bank of America banking and Merrill investing in one mobile app, easily transfer money, access Erica® your virtual financial assistant and much more.

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Learn Better Money Habits®

Start taking steps toward improving your financial well-being.

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We are invested in local economies with over $40 billion in business loans. Our commitment includes offering innovative solutions and supporting entrepreneurs with the tools and resources to help them make every move matter. Whether starting out or looking to expand, their success continues to bring jobs and strengthen our community.

See how we support businesses
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Our team is committed to our employees with initiatives like Sharing Success, which awarded 97% of colleagues additional compensation this year, nearly all in stock. This is the seventh consecutive year teammates received this award, totaling more than $4.8 billion.

See how we put people first
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We’re investing in people’s futures by helping our neighbors build careers that support families and fuel our economy. The Academy at Bank of America offers resources to foster the growth and success of our communities and teammates. If you’d like to enhance your skills and boost your confidence, training is free and open to all.

Register for free live webinars
Jeneen Marziani | President, Bank of America Cleveland

Jeneen Marziani | President, Bank of America Cleveland

Let’s build something together

Across the state of Ohio, Bank of America is focused on addressing the needs of our customers, clients, employees and communities. Each member of our team is here to listen and learn what is most important to our clients. And then we try to help them reach their goals. This past year has been extraordinarily challenging, but we continued to open new retail banking locations and hire talented people to serve our customers’ banking needs, all the while supporting our communities. We’ve partnered with nonprofits that help our neighbors most in need. We’ve provided personal protection equipment for first responders, frontline workers and others to ensure our communities’ safety. Workforce development and skill building, notably in communities of color, continues to be one of our primary areas of support, with career-pathway partnerships at local colleges and nonprofit organizations.

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Creating access and opportunity in Cleveland

Cuyahoga Community College is helping individuals gain the skills necessary for today’s workforce, preparing them for in-demand careers like administration, health care, food services and more through its Adult Diploma Program. Through our partnership, they are enhancing career coaching efforts, improving access to workforce credentials and removing barriers to continuing education to help increase enrollment and completion rates in the program.

Sky view of La Villa Hispana, Cleveland

Opportunities for entrepreneurs

The Northeast Ohio Center for Economic Development is providing training, support and affordable retail space to help local start-ups flourish in a new business and cultural hub in Cleveland's Clark-Fulton neighborhood. When the 32,500-square-foot multi-purpose space called CentroVilla25 is fully renovated, it will house a commercial kitchen, 20 retail stalls, coworking areas, a specialty grocer and an outdoor plaza. The goal is to create a space where local entrepreneurs can find everything they need for small business development.

Edwins

From prison system to restaurant industry: EDWINS in Cleveland helps create second chances

EDWINS Leadership & Restaurant Institute in Cleveland, Ohio demonstrates how developing skill sets and providing a supportive environment can open doors to economic opportunity and set individuals on a new path to success.
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Supporting diverse people & communities

At Bank of America, we have a long-standing commitment to support economic opportunity for diverse people and communities.
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Creating access to jobs

To help create jobs and fuel economic opportunity, we're partnering with local organizations and other companies to help people get the skills they need and build a growing pipeline of talent for jobs of the future.
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At Bank of America, we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. That’s why we’re helping the arts flourish in communities across the globe.

Explore our commitment
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Find a location

Wherever you are with your financial goals, we're right here to help. Our local specialists are ready with personalized advice and guidance at locations around your city. Find a location and make an appointment to talk to us today.

We make customers our first priority.

Two years in a row, J.D. Power has certified Bank of America in:​

Outstanding Customer/Client Satisfaction with Financial Health/Wellness Support ​

JD Power 2023 certified financial health support - banking and payments award
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Going above & beyond for our teammates

We're #1 in our industry and #1 for workers on the JUST Capital's 2024 Rankings of America's Most JUST Companies. **

Being a great place to work has its rewards. And awards.

Because of our investments in industry-leading programs and resources, and our commitment to helping teammates achieve their personal and professional goals, we were awarded the Grand Stevie Award for Organization of the Year. *

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* The Stevie Awards recognize the achievements of businesses and professionals worldwide. Organizations self-nominate, providing data for various categories, and winners are determined by the average scores of more than 240 professionals worldwide serving as judges.

** For the annual Rankings, JUST Capital collects and analyzes corporate data to evaluate the 1,000 largest public U.S. companies across 20 issues identified through comprehensive, ongoing public opinion research on Americans' attitudes toward responsible corporate behavior. In determining the top 10 companies for workers, JUST Capital used its Workers Leaders Index which tracks the top 20% of companies in its annual Rankings that perform the best across the five worker related issues evaluated. https://justcapital.com