Just as my teammates and I are committed to making our clients and customers financial lives better, we’re focused on sharing our success by supporting our community partners who provide the resources necessary to help residents and the communities of Greater Cincinnati thrive.
Mark Ryan | President, Bank of America Cincinnati
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Cincinnati is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Mark Ryan | President, Bank of America Cincinnati

Mark Ryan | President, Bank of America Cincinnati

Let’s build something together

Across the state of Ohio, Bank of America is focused on addressing the needs of our customers, clients, employees and communities. Each member of our team is here to listen and learn what is most important to our clients. And then we try to help them reach their goals. This past year has been extraordinarily challenging, but we continued to open new retail banking locations and hire talented people to serve our customers’ banking needs, all the while supporting our communities. We’ve partnered with nonprofits that help our neighbors most in need. We’ve provided personal protection equipment for first responders, frontline workers and others to ensure our communities’ safety. Workforce development and skill building, notably in communities of color, continues to be one of our primary areas of support, with career-pathway partnerships at local colleges and nonprofit organizations.

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Fighting poverty with Job Readiness

For Cincinnati Works, helping individuals affected by poverty prepare for and earn a job is just the first step in helping them achieve economic self-sufficiency. In addition to their Job Readiness program, Cincinnati Works' range of support services provides lifelong services to its participants, including financial literacy coaching and additional training to continue to advance both personally and professionally, with a focus on breaking the cycle of generational poverty.

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Helping Cincinnati shelters adapt fast

The YWCA of Greater Cincinnati, which runs two shelters for survivors of domestic violence, needed to adjust many aspects of their services in the face of the coronavirus. With creativity, determination and funds from federal programs as well as Bank of America, the YWCA was able to keep providing all of its critical support.

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Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Bank of america JD Power Awards
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Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.