The health crisis hasn’t created the gaps in our society; it’s widened them. We’re grateful for organizations that have a long history of serving residents in need and are responding to the increased challenges so many members of our community are facing in this moment.
Kieth Cockrell | President, Bank of America Charlotte
Charlotte skyline

Charlotte is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

air view neighborhood street

Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Kieth Cockrell | President, Bank of America Charlotte

Kieth Cockrell | President, Bank of America Charlotte

Let’s build something together

As President of Bank of America Charlotte, I get to help our clients, employees and community thrive in our region. I oversee the bank’s work connecting individuals, families, and businesses to resources that make their financial lives better from Iredell County, N.C. to Chester County, S.C. I’m also charged with helping strengthen economic opportunity through social responsibility efforts, which as we know are absolutely essential to the Charlotte market at this time. These initiatives, like supporting workforce development, education and affordable housing, allow us to all come together as neighbors and partners toward a better Charlotte market.

Two persons working together.

A new path to high-paying careers in tech

Over the last decade, the nonprofit Road to Hire is ensuring that the benefits of a thriving economy are distributed equally. Since 2013, Road to Hire has been working to provide pathways for professional development and career advancement for Charlotte’s young adults. Looking at long-term, high-earning stable careers — including those at Bank of America.

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Helping graduates land a job

When the local job market in Mecklenburg County continued to rise even during the Covid-19 pandemic, Central Piedmont Community College (CPCC) responded to the local workforce demands, designing curriculums around the specific jobs in the highest growth sectors of the local economy. Bank of America partnered with CPCC to help provide Black and Hispanic/Latino students with scholarships to match PELL grants, which go to students demonstrating a financial need for tuition assistance.

Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

Bank of America Financial Center employee
Bank of america JD Power Awards

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

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Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.