I'm proud of the work we're doing to make a difference in our communities, and I believe we're just getting warmed up!
Michael Brunner | President, Bank of America Central New York
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Central New York is your home. It’s ours, too.

We are committed to helping our communities thrive - dedicating our resources to address the issues that matter most in each community where we live and work.

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Taking action to support our communities, clients and teammates

Now as always, our commitment to help strengthen the communities we serve is unwavering. We’re partnering with local leaders and organizations to address critical needs, and to advance racial equality and economic opportunity. We’re collaborating with companies and working with skill-building partners to help people succeed in today’s and tomorrow’s economy. And we’re doing our part to help people stay healthy — including investing in benefits and resources for our employees who serve our clients in their communities.

Michael Brunner | President, Bank of America Central New York

Michael Brunner | President, Bank of America Central New York

Let’s build something together

We're tackling the socioeconomic, educational and health challenges in our communities head on with relevant and timely solutions. The safety of our teammates and neighbors is top priority. We were quick to respond to the health crisis, delivering masks and supplies to areas that needed them the most. And we've worked alongside nonprofits to create programs to help the homeless, particularly children who should never have to worry about not having a roof over their heads. We continue to help open new doors for low-income families by providing affordable housing opportunities. Additionally, through a generous grant, we're helping Mohawk Valley Health System to build a new hospital in Utica that will provide long-term opportunities for economic mobility as well as advances in health care.

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Creating opportunities for veteran entrepreneurs

When U.S. Marine Corps Veteran Chris Dambach returned home after serving in Iraq in 2010, he wanted to find a way to meaningfully re-enter civilian life while continuing to live the military values of dedication to service and duty that he learned in the Corps. Through our Veteran Entrepreneur Lending Program, which helps connect veteran-owned businesses to the affordable capital they need to succeed, he was able to grow his business to a five million dollar company.

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Find a location

Whether you have everyday financial needs or more complex ones, our experienced specialists can help at locations around your city. Find a location and make an appointment to talk with us.

We remain committed to supporting you with your financial needs during the health crisis. Of course, nothing is more important than your health and safety, and we have taken multiple steps to minimize health risks, based on guidelines from the Centers for Disease Control (CDC) and Prevention. These steps we have taken in our financial centers include enhancing the daily cleaning procedures, implementing plastic screens and distancing markers, following local restrictions on the number of clients that can enter a financial center at one time, and requiring our employees to wear masks. In addition, we are requiring clients wear masks when visiting our financial centers.

We make customers our first priority.
You make us #1.

J.D. Power has ranked Bank of America:

#1 in Customer Satisfaction with Mobile Banking Apps among National Banks

#1 in Customer Satisfaction with Online Banking among National Banks

#1 in Customer Satisfaction with Retail Banking Advice

Bank of america JD Power Awards
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Enjoy local culture for free

See some of the best museums in your area with our Museums on Us® program. You’ll receive free general admission during the first full weekend of every month with your active Bank of America, Merrill, or Bank of America Private Bank (U.S. Trust) credit or debit card and photo ID.