YouTube Community Guidelines

We publish video content to our YouTube channel at We encourage you to subscribe to our channel, share the videos and embed them in your own sites. Please note that we often include additional context and information in the descriptions for the videos, which often lead to our Bank of America web sites that you might find helpful.

Important Notice

All videos hosted by YouTube are governed by YouTube's privacy policy and terms of service. These policies apply to your use of YouTube.

If you are a customer with a specific question about a Bank of America account, you can reach us online at or call 800.432.1000 or visit one of our banking centers to speak with a professional in person. You can also contact us via Twitter or at, or you can contact a service specialist through the Get Help section of our Bank of America app on Facebook, which you can access here.

Bank of America has a presence in various social media/social networking outlets and may occasionally identify and respond to customers seeking assistance with banking-related issues. In the event a customer receives such a communication from the bank regarding a service request or other need, the customer may be offered other Bank of America channels to help address those concerns as smoothly and effectively as possible.

Media Inquiries

If you are a member of the media, please visit our Bank of America newsroom at for more information and press contacts.

Links to Third-Party Sites

We may occasionally post links to third-party sites when we think you'll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, site or company. Bank of America is a large corporation with many advertising relationships. We will do our best to identify and disclose any relationships that Bank of America may have with an individual, site or company.

Paid Sponsors and Sponsorships

Some linked third-party sites may contain content from sponsors, or sponsorships, paid for by Bank of America. These paid sponsors should disclose this relationship on their sites. Additionally, those paid sponsors' posts may contain the term "Paid Sponsor," indicating the paid nature of the relationship.

Privacy and Security Policies

With respect to content collected through our YouTube channel, Bank of America follows YouTube's privacy policy, which can be accessed here. Please note that when visiting Bank of America's YouTube channel, when applicable you are also subject to the terms and conditions of Bank of America's privacy policy and general terms of use, as well as YouTube’s terms of service and privacy policy. To read YouTube's terms of service, please click here.

Open Location
Open How we're involved