What guides us

Our business practices

Putting responsibility into practice

Bank of America is one of the world’s leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services.

Our responsible business practices have a direct, positive impact on two areas critical to our growth:

  • Our strength and stability as a global financial institution
  • Our capacity to meet the financial needs of our clients in all phases of their lives


Delivering responsible growth requires a strong board of directors, skilled management and clear and effective governance practices. learn More  about Governance

Risk management

Managing risk well is foundational to our purpose and values – and to delivering responsible growth. learn More  about Risk management

Client focus

We serve our clients through our eight lines of businesses upholding ethical standards. learn More  about Client focus

Vendor management

We make sure that the goods and services we purchase in our communities come from a wide range of sources, while increasing our purchases from minority, women, veteran and other diverse-owned suppliers and that suppliers have the potential to grow into long-term partners. learn More  about Vendor management