Supplier management

We are dedicated to doing business with suppliers that respect ethics, human rights, diversity and inclusion, and the environment.

We set expectations of our suppliers through our Supplier Code of Conduct (also available in Spanish and Portuguese), which we expect all suppliers to adhere to while conducting business with or on behalf of Bank of America. Our environmental and social expectations of suppliers are reiterated in our contract templates as well.

We monitor compliance with the code using a reasonable and risk-based approach and framework that is suitable for small and diverse-owned businesses as well as larger businesses with more mature compliance programs and we’ve set a goal to assess suppliers that account for 90% of our total supply chain spend for environmental and social risks by 2030.

Currently a supplier with Bank of America or looking to get started?

Check out our Supplier resources.

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Human rights

We are committed to fair, ethical and responsible business practices as we engage with our suppliers around the world. We have outlined our commitments in our Human Rights Statement and our Modern Slavery Statement.

Supplier diversity

In 2020, Bank of America celebrated 30 years of commitment to engaging with diverse-owned companies. Through our Supplier Diversity program, we support the growth of minority, women, veteran, disabled, service-disabled veteran, LGBT+ and other diverse-owned suppliers. Which in turn helps communities thrive through business development and job growth. Please visit our annual reports for a deeper view into our commitment to spend Bank of America procurement dollars with diverse businesses, which drives meaningful and lasting impacts within the diverse communities we serve.

Our commitment to supplier diversity initiatives includes:

  • Cyber Security barrier to entry initiatives, which continue to be a material barrier to entry for diverse businesses
  • Delivering training to small and diverse businesses with insights on accessing capital and credit, expanding their businesses and creating local economic impact
  • Supporting non-minority owned businesses use of diverse-owned businesses in their supply chains

Our commitments have been recognized by a number of organizations including the Billion Dollar Roundtable, the National Minority Supplier Development Council (NMSDC), the Women’s Business Enterprise National Council (WBENC), WEConnect International and the National LGBT Chamber of Commerce (NGLCC).

Environmental Sustainability

We are committed to driving environmental sustainability across our operations and supply chain. In 2021, we announced a goal to achieve net zero greenhouse gas (GHG) emissions in our financing activities, operations and supply chain before 2050. We also set an interim 2030 goal to ensure that suppliers that account for 70% of our total supply chain spend set greenhouse gas emissions reduction targets or renewable energy goals.

One way we approach this is through the annual CDP (formerly Carbon Disclosure Project) supply chain climate change questionnaire. CDP is an international nonprofit that drives companies and governments to reduce their greenhouse gas emissions, safeguard water resources and protect forests. The annual CDP supply chain survey helps us quantify emissions associated with our supply chain, understand climate change impacts on our suppliers’ businesses and identify risks related to our global supply chain.

Each year, we provide individualized feedback regarding each supplier’s level of transparency and performance. This has facilitated an ongoing dialogue with our suppliers, which promotes collaboration and drives positive environmental change.

To learn more about our Supplier Diversity and Responsible Sourcing program, read our environmental and social reports.

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Supplier Resources

Supplier Registration

Our Global Third Party Program team is responsible for the procurement of products and services for use by Bank of America and our affiliates. Developing good relationships with our suppliers benefits both Bank of America and those who do business with us.

Bank of America expects its suppliers to be able to meet the minimum assessment activities required as detailed in the Third Party Assessment Activities Guide.

Suppliers with active contracts will receive notifications to refresh/update registration data at least once every 3 years.

Existing suppliers can log into GEP SMART, our procurement and vendor management tool.

Supplier help

GEP Support:

Phone: USA: +1 732 428 1578 / Asia: +91 22 61 372 148 / Europe: +42 022 59 86 501


Purchase Order Terms & Conditions

The Purchase Order (PO) Terms and Conditions govern your transactions with Bank of America and/or its Affiliates, unless a Master Services/Product Agreement is in effect for the commodity purchased. In that event, the terms and conditions negotiated in the Master Agreement with your company and Bank of America and/or its Affiliates supersede the following PO Terms and Conditions.