About Bank of America - Service, Commitment & Philanthropy

ALL OF US / BETTER CONNECTED

We're committed to creating a more inclusive world for all of us.

[Music throughout]

[On screen copy] Support Services at Bank of America employs over 300 people with intellectual disabilities

[Unidentified woman speaker] It's so many success stories in here, it’s just crazy.

[SUPER: Keri Laws, Support Services employee] It makes me feel really good that I’m getting married this year.

[SUPER: Dawn Trinidad, Support Services employee] I’m a good influence on my son because I got my job here.

[SUPER: Selina Waller, Support Services employee] Everybody encourage you to do your best.

[Dawn Trinidad] Yes, this is a job that I can do!

[Selina Waller] I have a future here.

[Keri Laws] We’ve become friends here at Bank of America, it’s like a family.

[Headshots of the woman smiling]

[Bank of America sign]

[Employees coming into work and working]

[Unidentified male speaker]
Support Services is a line of business within global marketing and corporate affairs here at Bank of America, that supports every major line of business through our services of fulfillment, screen printing, digital printing, and warehouse and fulfillment.

[SUPER: Mark Feinour, Support Services executive]
Every employee here within Support Services has a cognitive and/or developmental disability.

The culture within Support Services is for our teammates to look out for each other. And what we found with Ron and Terence is, they have a special relationship. Ron is a great resource for Terence, to help him get to and from the building each morning. And then on the flip side, Terence is a help with Ron when they sit there and do fulfillment jobs together. They compliment each other well with their abilities.

[Unidentified female speaker on a microphone] Ron is an asset to the team, keep up the great job Ron.

[Female hands Ron an award certificate]

[SUPER: Anne Finucane, Vice Chairman]
So much of what you do is about the respect that we’re giving to our customers. Without your help, we simply would not do as well. And you should congratulate yourselves for that.

[Mark Feinour]
We consider Support Services like any other line of business. We just happen to have a different talent pool that we pull our resources from. Everything that we do within Support Services is 100% quality checked. And 99% of our business is repeat business because our customers see what we do and realize that they’re getting a better product at a lower cost than they would using an outside supplier.

When you look at Support Services and why our tenure is the way it is, is because we look out for each other, both inside and outside the workplace. And that’s one of the things that sets us apart from other companies.

[Selina Waller] Hey guys, how are we doing this morning?

[Female employees laugh with Selina]

[Selina Waller] Family, and I mean it from the bottom of my heart. This is family. From the moment we come in the morning till the time we leave, this is us.

[Smiling faces of Support Services employees]

[END CARD:
Bank of America logo
ALL OF US / BETTER CONNECTED
LIFE / BETTER CONNECTED
To learn more, visit bankofamerica.com/supportinginclusion

© 2018 Bank of America Corporation

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RESPONSIBLE GROWTH Anne Finucane

How capital deployment drives solutions to global challenges.

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SPECIAL OLYMPICS

Play Video about Special Olympics event

Continuing to partner with Special Olympics for a more inclusive world.

Celebrating a 30+ year partnership with the Special Olympics.

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[Tim Shriver]
It’s a stubborn myth that if you have an intellectual challenge, you’re not as valuable as if you don’t.

Special Olympics athletes prove that no matter what people tell you at birth, no matter what people tell you in school, no matter what obstacles are in your way you can beat it.

[Kelly Fredrickson]
Special Olympics and Bank of America have had a relationship for thirty plus years. We share their values. Diversity and Inclusion is core to who we are.

[Tim Shriver]
Bank of America has invested in games, they’ve invested in leadership, they’ve invested in our athletes.

[Kelly Fredrickson]
It’s so necessary for the people who are participating in Special Olympics to take all of the skills that they’ve learned through competition and participation into the world that lives beyond sport.

[Mary Davis]
Leadership training is really, really important. We want to ensure that our athletes can show their skills and abilities to the world.

[Tim Shriver]
These talks are platforms for some of the most powerful, and compassionate, and determined young leaders in the world to assert their determination to create a future that’s centered on the idea of unite.

[Brightfield Shadi]
Me, being a leader, it will be a great honor and opportunity to change the lives of people living with intellectual disability.

[Kelly Fredrickson]
One of the benefits of being a Bank of America employee is that you’re encouraged to volunteer.

[Mary Davis]
We’re a volunteer movement. We depend on that. So, when you see the volunteers with their Bank of America t-shirts, it’s very precious. And it’s very, very special.

[Tim Shriver]
I think every volunteer that comes into the Special Olympics movement finds something quite remarkable that they come to help, and they often leave feeling like they got their best selves in return.

[Mary Davis]
Special Olympics, as a movement, could never do everything itself. The support of the corporate community is absolutely essential.

[Kelly Fredrickson]
As a company, we have a responsibility. And part of that is creating a more inclusive world for everybody.

[Tim Shriver]
Once hearts and minds are changed, we believe whole communities, and cultures, and political systems can change too. The engine of our movement is these great global platforms that remind us of the goal – a world united, and give us the energy to pursue it when the torch is out.

[SUPER]
#PICKUPHOPE
Bank of Aerica | SOI
HOPE / BETTER CONNECTED
LIFE / BETTER CONNECTED
Bankofamerica.com/pickuphope
© 2017 Bank of America Corporation.

Investor Relations Q1 2018 Financial Results

Bank of America reports financial results for the first quarter of 2018.

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RESPONSIBLE GROWTH wind turbines at sunset

We’re deploying capital to transition to a low-carbon, sustainable economy

We’re deploying capital to build a low-carbon, sustainable future

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MILITARY SPOUSE

Play Video about Erica Tyree

Military spouse Erica Tyree balances her family life and career.

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TITLE CARD: Bank of America Presents: Love & Careers
SUPER: Gabriel Tyree, US Navy Veteran

[Gabriel Tyree]
My full name is Gabriel Lee Tyree.
SUPER: Gabriel Tyree, US Navy Veteran

[Gabriel Tyree]
The branch that I served in was the United States Navy.
I was in Jacksonville, Florida, and we were getting ready to deploy, and I stopped by a Bank of America Branch and I was going to make a withdrawal so I could have some money for the trip.
And that's where I met Erica.

[Erica Tyree]
I was an Assistant Banking Center Manager at the time.
SUPER: Erica Tyree, Bank of America, Co-Chair, Military Support & Assistance Group

[Erica Tyree]
So as he walked in he had his motorcycle helmet and I just said "Oh it's a great day to ride!"

[Gabriel Tyree]
It was perfect timing when I met Erica. She assisted me and the rest is history.
I think the next day I was leaving.

[Erica Tyree]
He did go on a deployment, I would send him care packages once a week.

[Gabriel Tyree]
I'd always heard that if you could stick with somebody throughout a deployment, or if somebody can stick with you, you and that other person have a very good chance of making it.

[Erica Tyree]
We started in Jacksonville, Florida.

[Gabriel Tyree]
And then we went to Great Lakes.

[Erica Tyree]
After two years went to Detroit, Michigan for twelve months.

[Gabriel Tyree]
And then we went out west to San Diego.

[Erica Tyree]
And then back to Chicago for three years.

[Gabriel Tyree]
And then now we are here, in Dallas, Texas.

(light switch turns on)

[Erica Tyree]
Good morning, Cobi!
When we decided to get married, we both understood we both had a career.

(another light switch turns on)

[Erica Tyree]
My career was with Bank of America and his career was with the United States Navy.
I never really understood what it meant to be married to somebody in the service.
You know there's a move ahead of you.
And so, do you really invest time in friendships when you know you or them are going to be gone?
It's hard.
When you know, at the end of the day, you probably can't stay where you are, why would you really try to settle in?
So Bank of America has a program called MSAG, which is Military Support and Assistance Group.
Through MSAG, Bank of America is making a commitment to help military spouses ease that transition when it's time for that move.

(music picks up)

[Julian Parra]
Erica is a natural leader.
SUPER: Julian Parra, Bank of America, Business Banking Executive

[Julian Parra]
She is eager to learn.
She's goal oriented.
She's competitive.
And so, to me, those are the things I look for when I hire people.
SUPER: Kieth Cockrell, Bank of America, Life Services Executive

[Kieth Cockrell]
Erica demonstrated that she wasn't just a hard worker, she was committed to really developing.
To continue to excel in her job as her husband was deployed to different areas was most impressive!

[Gabriel Tyree]
And it's kind of like she would get new orders and I would get new orders and we both transferred together with our new duty stations.

[Erica Tyree]
He had to leave on his deployment, and that experience is…

(Erica begins to tear up)

[Gabriel Tyree]
Being deployed while I had a kid back home, that was one of the toughest things I'd ever had to do. You leave one day, you don't know when you're coming back.

(music picks up)

[Erica Tyree]
When it came time for him to think about retiring, he sacrificed for our family and for me.
By saying, "You know what? I'm going to go ahead and retire so that you can really continue to grow your career."
Twenty years ago I started as a part time teller and now I'm Senior Vice President, Client Management Executive.
If it wasn't for Bank of America, I don't know where I would be today.

[Gabriel Tyree]
The Bank has given us some amazing opportunities, and just like the military, they take care of their people.

END CARD:
[Logo]
LIFE / BETTER CONNECTED™
bankofamerica.com/MilitarySupport

[Gabriel Tyree]
It was perfect timing when I met Erica. She assisted me and the rest is history.
I think the next day I was leaving.

[Erica Tyree]
He did go on a deployment, I would send him care packages once a week.

[Gabriel Tyree]
I'd always heard that if you could stick with somebody throughout a deployment, or if somebody can stick with you, you and that other person have a very good chance of making it.

[Erica Tyree]
We started in Jacksonville, Florida.

[Gabriel Tyree]
And then we went to Great Lakes.

[Erica Tyree]
After two years went to Detroit, Michigan for twelve months.

[Gabriel Tyree]
And then we went out west to San Diego.

[Erica Tyree]
And then back to Chicago for three years.

[Gabriel Tyree]
And then now we are here, in Dallas, Texas.

(light switch turns on)

[Erica Tyree]
Good morning, Cobi!
When we decided to get married, we both understood we both had a career.

(another light switch turns on)

(music picks up)

[Julian Parra]
Erica is a natural leader.
SUPER: Julian Parra, Bank of America, Business Banking Executive

[Gabriel Tyree]
And it's kind of like she would get new orders and I would get new orders and we both transferred together with our new duty stations.

[Erica Tyree]
He had to leave on his deployment, and that experience is…

(Erica begins to tear up)

[Gabriel Tyree]
Being deployed while I had a kid back home, that was one of the toughest things I'd ever had to do. You leave one day, you don't know when you're coming back.

(music picks up)

[Gabriel Tyree]
The Bank has given us some amazing opportunities, and just like the military, they take care of their people.

END CARD:
[Logo]
LIFE / BETTER CONNECTED™
bankofamerica.com/MilitarySupport

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