Who we serve


Bank of America generated $36.5 billion in commercial real estate loans in 2011.

Working with companies to drive the economy forward

For small businesses working to expand, fast-growing middle-market companies or multi-national corporations seeking access to capital markets worldwide, Bank of America and its subsidiaries offer a wide range of products and services. At Bank of America and Bank of America Merrill Lynch, our client relationship teams, specialized by industry and geography, work with clients to understand their specific opportunities, challenges and goals. Bank of America Merrill Lynch is the commercial banking and global markets business of Bank of America Corporation and its affiliates.1 

A Comprehensive Range of Services for Companies:

An integrated platform of services provided by Bank of America and its subsidiaries:

  • Capital raising and advisory
  • Lending and financing
  • Card solutions
  • Merchant services
  • Payments/receivables management
  • Fraud prevention
  • Equipment finance/leasing
  • Liquidity management
  • Retirement and benefit plan services 
  • Investment solutions and management
  • Trade services
  • Philanthropic management
  • Mergers and acquisitions
  • Interest rate, currency and commodity risk management

Our Focus Moving Forward

Across our business divisions, we are constantly working to improve and enhance our services for companies of all sizes—from small businesses to large multi-national companies. Some key initiatives include increasing access to credit and enhancing customer convenience across all services.

Our Commitment to Small Business

Bank of America continues to actively lend to small businesses across the U.S. In 2011, we extended $17.7 billion in credit to small businesses.2 New credit totaled $6.4 billion in 2011—more than a 20% increase in new originations over 2010.

We are among 13 banks that have pledged to the White House and the Small Businesses Administration (SBA) to increase small business lending by a total of $20 billion over the next three years. In 2011, we reached our pledge to increase new small business lending by $1 billion.

We have also hired more than 700 small business bankers since late 2010 and are on our way to hire a total of 1,000 by mid-2012.

We continue to be a leading lender in the U.S. SBA’s 504 Program, which provides small businesses with long-term, fixed-rate financing to foster community-based economic development. We also participate in the SBA 7(a) and Express programs.

We have pledged to increase our spending with small, medium-sized and diverse businesses by purchasing $10 billion of their products and services over five years. In the first year (2010), we spent $4.1 billion with those suppliers.

More than two million Bank of America small business customers use our Online Banking services and more than 500,000 clients now use our Mobile Banking services as of 2012.

Approximately 8,000 Merrill Lynch Financial Advisors work with small business owners to serve their retirement plan needs. Merrill Lynch Wealth Management’s enhanced Advisor Alliance™ platform gives businesses of different sizes access to affordable recordkeeping and retirement plan administration services. The new Merrill Edge Small Business 401(k) enables small businesses to provide an important benefit to their employees.

Our Commitment to Medium-Sized and Large Companies

Middle-market and large companies are major engines for job creation and economic growth. At Bank of America Merrill Lynch, we support these companies in a variety of ways.

We provide many capital raising products and services as well as capital management and treasury solutions. We serve our clients through a network of offices, client relationship teams and product specialists. We also provide financial products, advisory services, financing, securities clearing, settlement and custody services for our institutional investors and corporate clients. We continue to lead in the global distribution of fixed income, currency and energy commodity products and derivatives as well as being one of the largest equity trading operations in the world.



1Commercial banking activities are performed by banking affiliates, including Bank of America, N.A. Securities, strategic advisory, and other investment banking activities are performed by investment banking affiliates, including, Merrill Lynch, Pierce, Fenner & Smith Incorporated.

2Includes both new originations and renewals.

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We’re here to help. Whether you need a checking account, or wealth management banking, we offer products, services, and expertise for every stage of your financial life.

Institutional Investors

Institutional Investors 

Financial needs don’t stop at banking. We build relationships globally, and provide insights and ideas to help give institutional investors the resources they need.