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Laurie Readhead: Nobody gets up in the morning and says, “The thing I want to do today is bank.”
Nathan Crier: People do business with people, not with organizations
Felissa Cowell: We are the faces of the bank. We have families. We have bills as well. We strive to make our relationships more human with each and every customer we have.
Auske Jurkute: I wouldn’t even say more human it’s just making relationships human. It’s the essence of what we do.
Kenneth Morton: We’re dealing with more than just dollars and information. These are people’s lives.
Jayanti Bajpai: What it comes down to is trust.
Elizabeth Thiessen: A trust that’s built over time.
Richard Huggins: I’m really proud to see that our different teams work together for one common goal.
Elizabeth Thiessen: And that’s to put our clients and customers and the center of everything we do.
Fung Der: At the end it’s always a matter of how you can help them, whoever you’re working with. How can you help them?
Brian Moynihan: We know we’re not the center of your life, but we’ll do our best to help you connect to what is.
Michael Sherman: That’s the real Bank of America.
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SAL KHAN: I was an analyst at an investment firm, and one family member in particular, Nadia. Twelve years old, was having trouble with mathematics. So I said, Well how about when you go back to New Orleans, I’ll become your tutor?” We eventually figured out some way on the Internet so we could see each other’s writing. And I started tutoring her. I got excited that I was able to help my cousin and at this point, word had gotten around that free tutoring was happening so it was like ten or fifteen cousins every day after work. And I just kept going. More and more and more contents. Tried adding algebra, calculus, trigonometry, physics, chemistry, finance. And it soon became clear that people who were not my cousins were watching. Now we’ve got space, and hired some of the best folks in the industry. We’ve expanded the faculty of Khan Academy. We have medicine, history, computer science. We kind of see ourselves as an entire virtual learning platform.
SAL KHAN: “And it the nineteenth amendment it finally gave women the right to vote.” Khan Academy’s success does not make me rich, I do not own Khan Academy. Our mission statement is a free world-class education for anyone, anywhere. The goal isn’t to leave a better world for your kids. It’s to leave better kids for the world. If you go to any employer, and you say “What is the determinant of someone who’s successful?” They will say, “Well, someone who can keep learning.” What you learned in college even two years ago is already out of date. You need to learn to learn. And it’s not just to, kind of stay young mentally. But it’s an economic imperative.
SAL KHAN: And so when Bank of America came and reached out to us, and said, “We are really interested in making sure that our customers and everyone else, really understands finance.” I was like, “Look. Our mission is not for Bank of America customers, it’s for everyone. We want everyone to really understand this stuff.” They were like, “Us too.” We’re like “Yeah. Done!” What’s exciting about this is this is genuine. Their mission is literally identical to ours. To get people so that they master the basics of personal finance. My career was trying to figure out how the world worked financially. This is my bread and butter. This is one of the areas on Khan Academy that I hopefully bring some of the most of the credibility to.
SAL KHAN: “So inflation, tends to be the norm when you’re talking about the economy. And the way that the government actually measures it, is with the CPI-U…” Where I think Bank of America becomes a really powerful partner for us, is that they have a lot of experience. I get to keep making videos. No editorial control. But at the same time we get to tap into this pool of incredibly talented folks at Bank of America so that we can get expertise in domain X, Y, or Z and make sure that we’re really getting the deepest, most sound content for our users. “I’m going to manage this money right over here, and I’m just going to a percentage of the total assets under management.”
SAL KHAN: This isn’t about just a small seminar for twenty people. We’re reaching six million users per month. Bank of America has tens of millions of users. This project isn’t just to reach those groups. It’s to reach everyone. The world problems can get solved faster if we can increase the number of people who are capable of solving them. And I think this partnership could really take us there.
SUPER: Kaku Nakhate – President and Country Head, BANK OF AMERICA MERRILL LYNCH-INDIA
Kaku Nakhate: We are very keen to bring this program to India because women in India typically come from age-old thinking where the woman stays at home.
SUPER: Archana Surana – Founder and Director, ARCH ACADEMY OF DESIGN
Archana Surana: I faced quite a challenge in terms of my family; making them understand that I would follow my passion.
SUPER: Smita Mankad – Managing Director, ARTISANS MICRO FINANCE PVT. LTD.
Smita Mankad: At the lower-income level, all the girls don’t get to go to school, or they don’t end up finishing school and we need more women coming into the workforce.
SUPER: Dr. Rashmi Tiwari – Chief Operating Officer, CEO CLUBS OF INDIA
Dr. Rashmi Tiwari: Women are around 35% of the labor force. India cannot become a superpower unless and until they reduce the gender disparities.
SUPER: Sarika Gupta Battacharyya – Founder and Director, ALTAVIS CONSULTING SERVICES PVT. LTD.
Sarika Gupta Battacharyya: A woman who has financial independence has a voice. She has options. She has choices.
SUPER: Akanksha Hazari – Founder and Chief Executive Officer, M.PAANI
Akanksha Hazari: We are definitely seeing a rise in female entrepreneurs, but we need to find ways to harness that collective force.
SUPER: Alyse Nelson – President and Chief Executive Officer, VITAL VOICES GLOBAL PARTNERSHIP
Alyse Nelson: The Global Ambassador’s Program here in India is based on the realization that mentorship leads to leadership. And so we brought together women who we believe are poised to have tremendous impact. Together with mentors and top women leaders and executives from around the world.
SUPER: Janie Wanless – Managing Director and Head of Corporate Banking, BANK OF AMERICA MERRILL LYNCH, AUSTRALIA
Janie Wanless: Mentoring programs are really, really important. Here in India we also have conferences with some keynote speakers and panel discussions.
Kaku Nakhate: You have different industries there - business people and NGOs. So, it also throws open what different things one can do.
SUPER: Donna Orender – Chief Executive Officer, ORENDER UNLIMITED, Global Ambassador
Donna Orender: There’s this incredible instantaneous magic that gets ignited because it’s oh my goodness, here’s somebody who has similar experiences. We will connect and from that great things happen.
SUPER: Julie Fasone Holder – Founder and Principle, JFH INSIGHTS, Global Ambassador
Julie Fasone Holder: You know it’s an incredible group of mentees here in the Global Ambassadors Program - women that have so much persistence and determination.
Janie Wanless: The mentees are taking us for site visits; going out and seeing what the working conditions are like.
SUPER: Geraldine B. Laybourne – Founder and Former Chairman and CEO, OXYGEN MEDIA, Global Ambassador
Geraldine B. Laybourne: The range of things that they’re working on from mobile applications for the poorest of the poor to microfinance for design businesses. It’s fantastic.
Akanksha Hazari: I’ve actually never had a female mentor so that for me was very exciting.
Dr. Rashmi Tiwari: Janie Wanless is my mentor. She is the head of Bank of America Australia. And the way she makes everything look very simple for me is amazing.
Janie Wanless: At the start of the week it was very much, this is what I’d love to do. And by the end of the week she’s like “Actually, you know what, I can do it.”
Dr. Rashmi Tiwari: With this program I have got that confidence. I am going to start an organization for the development of tribal women in India.
SUPER: Sohini Chakraborty – Founder, KOLKATA SANVED
Sohini Chakraborty: This mentorship – it’s the starting point to move forward.
Akanksha Hazari: We wrapped up with a mentoring walk. Women from across this city have been paired together – one as a mentor and one as a mentee.
Janie Wanless: Our mentees walk as mentors. It’s a great way to ensure that we pass the baton over so they can then take it to women here in India.
Sarika Gupta Battacharyya: I think mentoring is the biggest tool which we can have to bring in a change in the lives of the women in India.
Dr. Rashmi Tiwari: In India Mahatma Gandhi said that if you teach a man, you teach a man. But if you educate a woman, you educate a family.
Alyse Nelson: Think about hundreds, thousands of women who have been empowered. There is a light that goes on that says “Actually, I’m the solution.”
Dr. Rashmi Tiwari: It’s our responsibility to create more programs. Reach out to those women and create a better world.
SUPER: Kevin Boehm, Rob Katz, Owners, BOKA Restaurant Group
Rob Katz: Start if off, Kevin!
Kevin Boehm: You want me to start it off? I’ll start it off.
Rob Katz: Yeah. You go.
Kevin Boehm: BOKA restaurant group was founded about 10 years ago. Our restaurants are centered around chefs, and their identities and their food.
Rob Katz: Chicago is the best city in the United States of America. And we’re so so happy to be doing what we’re doing in the city that we love.
Kevin Boehm: On a nightly basis, we throw a party. A bunch of people come. We clean it up. And then we do it again the next day. It’s a fun business.
Rob Katz: The way our company has evolved, sort of happened organically.
Kevin Boehm: Rob and I met about eleven years ago. It was a love connection. Instantly.
Rob Katz: Ahh!
Kevin Boehm: We started BOKA restaurant, and we were happy with the way it was going, but we were looking for something to kind of set us apart.
Rob Katz: We talked about the future. And the opportunity came to work with Giuseppe Tentori.
SUPER: Giuseppe Tentori, Executive Chef/ Partner, BOKA Restaurant Group
Giuseppe Tentori: Chefs. They’re very demanding. I’m a perfectionist. People, they can taste that.
Kevin Boehm: He’s a superstar. He built a culture around him, that we wanted to exist in all of our restaurants.
Giuseppe Tentori: You’ve got to make interesting for the guests. So they become more passionate. Always thinking, like ‘Okay. This is in season right now. What I can come up with that. Make a little different.’ Besides change the menu, we come up with different china, different wine list.
Rob Katz: Kevin and I think, both had this vision, that we could start this chef-driven restaurant group.
Kevin Boehm: We build the infrastructure where the restaurant makes money. The chefs should be allowed to just go and create. With BOKA and GT its Giuseppe Tentori, with Girl & The Goat it’s Stephanie Azard, with Balana, its Chris Pandel,
SUPER: Chris Pandel, Executive Chef, BOKA Restaurant Group
Kevin Boehm: And with Perennial Virant, it’s Paul Virant. By the end of the summer we’ll have eight restaurants.
V/O(Ryan Miller): They’re able to create a buzz out there.
SUPER: Ryan Miller, Client Manager, Bank of America
Ryan Miller: They really made Chicago a destination for culinary arts.
Rob Katz: During this sort of tough economic time, there was a huge opportunity, that Kevin and I saw, for an expansion. And banks just ran away from us. But, I tell you what, Bank of America did not.
Rob Katz: Behind is is gonna be The Little Goat Diner. The follow-up to Girl & The Goat. Bank of America’s helping us with our mortgage. And it’s scheduled to open this fall of 2012.
Kevin Boehm: In the middle of the hottest restaurant block in America.
Rob Katz: We only bank with Bank of America right now from credit-card processing to checking accounts, to construction accounts. It’s under one umbrella.
Kevin Boehm: I think we found a bank that were visionaries. And we felt like there was a certain amount of trust there.
V/O(Ryan Miller): We want to support business owners that have a plan. And that had back jobs to the economy.
V/O(Kevin Boehm): We’re up to six hundred and fifty employees at this point. We’re still hiring everywhere. We’re still relatively young. We have a lot of energy left in us. We’re certainly going to still keep moving forward and opening up restaurants. I don’t know about this guy here. Maybe he’s ready to go out to pasture, but I got a really good, I got a good twenty left in me.
Rob Katz: Let me tell you something. When you’re happy doing what you do for a living, there’s always a new challenge. There’s always something new to create. We feel like the luckiest guys in the world that we got to actually build our dream.BOKA Restaurant Group bankofamerica 1359940|enter782|2013_647 1359940|enter782|2013_630|| 1359940|enter782|2013_485||
Aaron Koffman, Dumont Green, New York City, NYGet the whole story ▶ Get the whole story