Achieving a Record Goal, Bank of America Volunteers Donated 1.5 Million Hours in 2011

Feb 29, 2012

Last year, thousands of Bank of America Community Volunteers gave their time and expertise to help strengthen the communities in which they live and work. In doing so, they achieved a record goal of contributing 1.5 million service hours around the globe.

“1.5 million hours of volunteer service is a tremendous demonstration of how we are engaged in our communities around the world,” said Brian Moynihan, Chief Executive Officer. “Our volunteering efforts are good for our communities and good for our business because they help us form stronger connections with our customers, our clients and one another.”

In 2012, the company will continue to support employees’ commitment to local communities, with a goal of exceeding 1.5 million service hours and 100 percent participation across the enterprise. In order to create greater impact, Bank of America’s volunteer efforts focus on issues aligned with the company’s philanthropic priorities, including housing, hunger and job–training programs.

In 2011, across lines of business and geographies, employees stepped up to make a difference in local communities. National partnerships, including volunteerism, with organizations such as Feeding America and ServiceNation helped drive greater awareness around issues such as hunger and military needs.

Jessica Mendoza–Teague, a Credit Products underwriter with Business Banking, uses her extensive banking expertise, along with formal tax preparation training and certification provided by the IRS, to serve as a tax preparer for Habitat for Humanity. From January through April of last year, Jessica processed more than 200 tax returns for working individuals obtaining affordable housing through the nonprofit builder of homes, volunteering two to three times a week during the tax season. And Aenise Montgomery, a Bank of America Home Loans employee, has been volunteering regularly with Minnie’s Food Pantry in Plano, Texas, helping to feed the hungry. Last year, the organization served 31,000 people through programs including Thanksgiving turkey giveaways to more than 800 families. “Our company’s volunteer goal and support of volunteerism encouraged me to do even more in the community,” said Aenise. “I’m looking forward to continuing to help through both my volunteer efforts and financial contributions.”

Other examples of employee involvement include:

  • Seattle: Employees volunteered with FareStart, a culinary job–training program, helping prepare unemployed individuals for job interviews.
  • Miami: Bank of America Merrill Lynch and Merrill Lynch Wealth Management teams led a Savings Boot Camp and Business Plan Coaching session in partnership with the Network for Teaching Entrepreneurship, helping low–income students gain skills in finance.
  • Baltimore, Jacksonville and Costa Rica: Employee volunteers participated in 39 Habitat for Humanity builds in the U.S. as well as in India, Thailand, and Chile, helping build housing for working families.
  • Boston: Employee volunteers helped mentor Year Up interns at the company, providing them with the guidance to develop professionally as they gain work experience.
  • Silicon Valley, Hong Kong, Madrid and Brazil: Volunteers helped clear trash from beaches and waterways during a coastal cleanup.
  • New Delhi: Employees visited the Asharan orphanage, spending time with underprivileged children and providing much needed donations.


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