Who we are

What we stand for

We’re making Bank of America less complex, more transparent and easier to do business with.

Hear from our CEO

Our purpose is clear. We are here to make the financial lives of those who do business with us better. Better by listening to our customers and clients, and connecting them to the financial solutions they need. And, better by connecting across our company to deliver those solutions.

Over the past three years, we’ve strengthened our foundation and now have record level capital and liquidity. We’ve put behind us many of the issues that arose as a result of the economic downturn and were obscuring the promise and potential of our company. And, we’ve narrowed our focus to concentrate on the businesses and services that matter most to the three customer groups we serve – people, companies and institutional investors.  

With the capabilities we have in place, we can do more than any other company to help our customers and clients realize their financial goals. For people, we deliver products and services in a targeted way that takes into account each customer’s relationship and preferences – whether you are a checking account holder, small business owner or new home buyer. For companies, we support the financing and advisory needs of commercial and investment clients across the world. For institutional investors, we provide sales and trading capabilities and research expertise to clients in more than 100 countries. And, through our philanthropy and volunteerism, Bank of America is donating resources, time and energy to support the communities where we live and work.

These are just a few examples of how our common values and operating principles are guiding employees to deliver on our purpose every day. I encourage you to learn more by reviewing our 2015 Bank of America Annual Report and Environmental, Social and Governance (ESG) Report

Thank you for your interest in Bank of America.

Brian T. Moynihan
Chief Executive Officer

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Our values

Our values 

We deliver for our customers, clients and shareholders. We share a passion for serving the financial needs of people, companies and institutional investors.

Our operating principles

Our operating principles 

We are customer-driven, building a business model that enables us to serve customers’ financial needs in ways that are seamless and efficient.

Our forward-looking approach

Our forward-looking approach 

We’re tackling a number of issues facing our industry. We embarked on a series of significant changes since 2010 to strengthen our business and relationships with customers and clients.