How we work

Corporate governance & risk

We are guided by our values, our code of conduct and a commitment to personal ownership and transparency of risks.

An open approach to corporate governance and risk management

At the heart of governance at Bank of America is building and maintaining trust for our clients, customers, employees and shareholders. Delivering responsible growth requires a strong board of directors, skilled management, and clear and effective governance practices. Our Code of Conduct outlines the behaviors expected of employees and our culture encourages employees to speak up when something is inconsistent with our Code of Conduct or our values.


Visit our Investor Relations page or read our 2017 Proxy Statement to learn more about our approach to corporate governance.

Managing risk

Managing risk well is foundational to our business and our ability to deliver responsible growth. It contributes to the strength and sustainability of our company for the future, and it supports the work we do today to serve our customers, clients, community, shareholders and employees. This relies on the sound judgment of every employee across the entire company. When each employee takes personal ownership of risk management, we can deliver on our purpose to make financial lives better through the power of every connection.

Environmental and Social Risk Policy Framework

Our Environmental and Social Risk Policy Framework (ESRPF) articulates how we manage and govern environmental and social risks across our business, as well as outlining the environmental and social issues most relevant to us. We recognize the impact they can have on our communities, customers, clients, vendors, employees and company, and take our role in managing those risks very seriously.

To learn more about how we manage environmental and social risks visit our Environmental and Social Risk Policy Framework page. To learn more about our broader corporate Environmental, Social and Governance (ESG) initiatives, please read our Business Standards Report that outlines the way we do business with an ESG Addendum of key fiscal 2015 metrics and case studies.

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Supplier relations

Supplier relations 

Our Supply Chain team keeps our supplier relationships fair and diverse. Whenever we can, we source locally to support economies and reduce our impact on the environment.

Supplier diversity

Supplier diversity 

We make sure that the goods and services we purchase in our communities come from a wide range of sources, and suppliers have the potential to grow into long-term partners.