Corporate Social Responsibility

Being a responsible business is integral to our success and that of the customers, clients, shareholders and communities we serve around the world. Corporate social responsibility is embedded in our values and informs how we conduct business, develop products and services and deliver on our goals and commitments.

Our 2013 CSR report

See how our economic, human, physical and social resources give us enormous reach and potential to make a significant impact on people and communities around the world. Being a responsible business is integral to our success and that of the customers, clients, shareholders and communities we serve around the world. Our corporate governance practices are just part of our commitment to operating a strong, ethical, and responsible business.

As a result, corporate social responsibility is embedded in our values and informs how we conduct business, develop products and services and deliver on our goals and commitments.

See how we're making an impact:

VIDEO: Helping the global community Andrew Pleper
Hear from Anne Finucane to see how CSR at Bank of America is evolving Anne Finucane

2013 Progress on specific goals

Over the past several years, we have set industry-leading goals aligned with our CSR focus areas. Our progress to date in meeting those targets is summarized below:

OUR TARGETS
OUR PROGRESS
Community Development Icon
$1.5 trillion
for community development investments in the U.S. by 2019

Since 2009, we extended approximately $676.6 billion in community development lending and investments, including nearly $107 billion in 2013.

Status: on track

Climate Change Icon
$70 billion
globally to business activities that address climate change and demands on natural resources by 2023

Since 2007, we have financed $27 billion in environmental business activities, $5.5 billion of which was in 2013, the first year of our new 10-year, $50 billion initiative.

Status: on track

Gas Emissions Reduction Icon
15 percent
reduction in net scope 1 and 2 greenhouse gas (GHG) emissiones within our global operations between 2010 and 2015

As of 2013, we reduced GHG emissions by 19 percent, a reducation we hope to maintain or grow in the next two years.

Status: on track

Philanthropic Icon
$2 billion
in philanthropic investments, globally, by 2019

During 2013, the Bank of America Charitable Foundation provided $267 million* in U.S. and global philanthropic investments, including cash giving and in-kind donations.

Status: on track

*More than $87 million of our total philanthropic giving was from in-kind property donations. Of the 2,293 properties we donated in 2013, 804 were in support of our military programs, at a cost of more than $59 million, or 68 percent of our total in-kind donations. The remaining $179 million was in cash giving.

Environmental Sustainability

At Bank of America, we agree that climate change is happening. Society needs to transition from high-carbon to low-carbon energy, and the bank has a responsibility to accelerate this transition. See how we’re using our resources and expertise to accelerate the move to a low-carbon economy.

Every day, we’re working to connect families and businesses to the solutions they need to meet their goals and help their communities flourish. Ultimately, our aim is to bring the breadth of the bank’s capabilities — including access to capital, strategic expertise, specialized products and a global workforce — to help public, private and nonprofit clients amplify their impact on the social, environmental and economic challenges they are addressing.

VIDEO: The fight to deliver an AIDS free generation Supporting (RED)

Our People

At Bank of America, we strive to be a great place to work. It’s one of our Operating Principles, which serve as guideposts for achieving our strategy and drives how we manage our businesses. You can see this principle at work in our hiring philosophy, how we treat our employees, and the support we offer employees to help them achieve their goals.

VIDEO: Bank of America - A bank for the people Diversity and Inclusion
A culture of diversity and inclusion Black Professional Group
VIDEO: Proud to connect thousands of veterans to meaningful careers here at home Veteran putting on a tie

Awards & Recognition

In 2013, we were honored by a variety of organizations and publications for our employment and business practices.