2012 Corporate Social Responsibility Highlights

Leadership & service


Our financial support and expertise help community leaders and nonprofit organizations play a vital role in advancing economies and addressing social challenges. Our employees worldwide also make a significant impact, by volunteering their time and expertise and providing monetary donations to local programs where support is most needed. These actions generate significant social returns, improving the livelihoods of employees, customers, clients and businesses, and building our relationships with communities.

We contribute to leadership development and provide community service opportunities in many ways. Since 2004, we've supported nearly 700 nonprofit organizations through our Neighborhood Builders® program, which offers a unique combination of funding and leadership training to nonprofit leaders. Additionally, our Student Leaders® program has helped more than 1,800 community-minded U.S. high school students gain valuable leadership skills and workforce experience.

Across our global footprint, we empower our people to lead and participate in impactful volunteer experiences. By aligning opportunities with philanthropic partners, we help feed the hungry, build affordable housing, and help individuals gain financial stability.

Empowering women


By investing in and sharing our expertise with women inside and outside our organization, we encourage the ideas of aspiring entrepreneurs, create employment opportunities and contribute to the growth of local economies.

Our Global Ambassadors program, developed in conjunction with Vital Voices Global Partnership, has connected women leaders from emerging countries with established women leaders from a range of business sectors, including Bank of America, for one-on-one mentoring. The program aims to help women overcome personal, business, civic and other barriers to economic empowerment. Through mentoring forums held in India, South Africa, and Haiti, we have convened hundreds of women to discuss opportunities for leadership to address economic issues facing their countries.


Through our partnership with the Cherie Blair Foundation, we have paired employee mentors with women entrepreneurs in emerging markets to help build their businesses as well as develop their critical communications, advocacy and business skills. As a founding sponsor of MENTOR's 1000 Women for Mentoring, we are helping to create a network of U.S. women leaders committed to advancing quality mentoring relationships for 15 million young people in need of a mentor.

These efforts expand upon our programs aimed at enabling women within our organization to develop as leaders, including an enterprise group focused on women's professional development, Leadership, Education, Advocacy and Development (LEAD) for Women, and line of business councils and engagement forums.

Smita Mankad – Managing Director, ARTISANS MICRO FINANCE PVT. LTD.

Combating hunger

With one in six people in the United States unsure where they will obtain their next meal, hunger remains a pervasive national issue and a global challenge, impacting the health of communities large and small. Recognizing that volunteers are critical to supporting much of the work of food pantries, soup kitchens and school programs, our employees have dedicated time to hunger relief projects year-round.

During the 2012 holiday season, in conjunction with our U.S. customer engagement program (providing a 2:1 match to individual donations in support of Feeding America's Give a Meal program), our volunteers participated in hunger relief activities across the country. In partnership with U.S. sports franchises, such as the New England Patriots and the Atlanta Braves, more than 400 volunteer events were held, helping to raise awareness of hunger issues in America.

In 2012, our employees donated more than 57,000 volunteer hours to helping the hungry, including working at food banks to prepare food or package food donations to be distributed to individuals and families in need. These volunteer activities extend the impact of our efforts to address hunger through a comprehensive approach that combines community development investments and philanthropic grants.

Last year, our employees volunteered at more than 400 events to combat hunger in America.

In 2012, our employees volunteered at more than 400 events to combat hunger in the United States.


Environmental sustainability

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