We're excited to share what we’re doing in local communities, and supply our customers with resources and answers they need to support their financial lives.
Customer service inquiries
If you are a Bank of America customer with a specific question about your Bank of America account, you can get help by:
- Contacting us at https://www.bankofamerica.com/contactus/contactus.go
- Logging in to our online banking
- Calling us at 1.800.432.1000
- Tweeting us at our @BofA_Help handle
- Visiting one of our financial centers and speaking with a professional in person https://www.bankofamerica.com/locations
- Contacting a service specialist by clicking the Send Message button on our Facebook page, which you can access
Bank of America has a presence in various social media/social networking outlets and may occasionally identify and respond to customers seeking assistance with banking-related issues. In the event a customer receives such a communication from the bank regarding a service request or other need, the customer may be offered other Bank of America channels to help address those concerns as smoothly and effectively as possible.
The information provided on this site is for general informational and educational purposes only.
Those are the basics. Our full policies are listed below.
Links to third-party sites
We may occasionally post links to third-party sites when we think you’ll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the site or company. Bank of America is a large corporation with many advertising relationships. We will do our best to identify and disclose any relationships that Bank of America may have with a site or company.
Please note that any URL coming from the domain “https://go.bofa.com” leads to an official Bank of America website.
Paid sponsors and sponsorships
Some linked third-party sites may contain content provided by paid sponsors of Bank of America, and such sponsors may disclose that relationship on their sites. Additionally, those paid sponsors’ Google+ posts will contain the term “Paid Sponsor,” indicating the paid nature of the relationship.
Privacy and security policies