Driving economic & social progress

Economic mobility

We’re committed to advancing economic and social progress through workforce development, basic needs and community development. We’re working to create thriving communities through capital deployment, our philanthropic efforts, including our Neighborhood Builders® program, our Better Money Habits® financial education platform, and the power of our employee volunteers. Our efforts expand beyond the United States and Canada into Asia Pacific, Latin America, and Europe, Middle East & Africa.

Workforce development

We help connect youth, low- and moderate-income communities, and individuals that deserve a second chance to jobs and skills training through our workforce development programs and partnerships.

Connecting youth to first-time or early employment opportunities
Today, about 15 percent of all young people, about 4.7 million individuals, are disconnected youth who aren’t in school or don’t have a job. In providing access to opportunities that build career skills, including training, education and experiences, we help address challenges of access and first time employment.

In 2016, we announced a $40 million, three-year, commitment to help 100,000 young people achieve long-term success through internships, education and workforce training, and the advancement of diverse talent.

Examples include:

  • Our Student Leaders® program (U.S.) fosters success and gives a voice to the next generation, who will help develop a more just and inclusive society.
  • Our Financial Center Internship Program provides paid work experience to low- and moderate-income youth in our financial centers.
  • We are a founding industry partner to Ada, The National College for Digital Skills in the U.K. Working closely with staff and students, our employees share their knowledge, skills and advice to help with the critical transition from education into sustained employment.

Helping individuals access career pathways
We provide low- and moderate-income individuals with opportunities to obtain training, credentials and wrap-around services through pathways to sustainable careers.

In 2018, we announced a plan to hire 10,000 people from low- and moderate-income communities over the next five years through our Pathways program. Pathways is part of our tailored, community-centered approach focused on providing professional skills training and career pathways for members of the communities the bank serves.

Other examples include:

  • Our partnership with Year Up®, a national nonprofit organization, helps urban young adults reach their full potential through professional development and higher education.
  • We establish pathways for veterans toward employment and entrepreneurship.

Helping connect individuals to meaningful employment by offering them a second chance
We help address barriers to financial empowerment and opportunities for those needing a second chance to move along the economic mobility continuum. We partner with organizations that prepare individuals to rebuild their careers and lives through job training, social entrepreneurship, and support services for unemployed or under-employed.

We partner with:

  • Grammy winner and activist John Legend’s FREEAMERICA and New Profit to promote Unlocked Futures, providing support to individuals impacted by the criminal justice system who look to break the cycle of recidivism through business and social entrepreneurship.
  • REDF to advance employment opportunities for individuals with barriers to employment, impacted by the criminal justice system, homeless, and persons with disabilities through national capacity building and technical assistance across the U.S.
  • Organizations like Special Olympics and National Disability Institute that give people with disabilities the opportunity to achieve economic mobility and access opportunities in the workplace and in the community.

Basic needs

We’ve connected employee volunteers to and formed partnerships with nonprofits leading the way toward sustainable solutions to key barriers, including hunger relief.

Here’s how:

  • We partner with World Food Program USA which supports World Food Programme’s humanitarian work worldwide.
  • In 2017, we wrapped up our sixth year partnering with Feeding America on Give A Meal, through which we matched donations to Feeding America.

Community development

In the communities we serve, we connect clients with the right mix of products, services, capital, job opportunities, partnerships, and philanthropy to help achieve their goals and foster economic mobility. In low- and moderate-income communities, we achieve this through a tailored, community-centered approach that matches our resources to the needs of clients and small businesses.

Other examples include:

  • Our partnership with Habitat for Humanity includes nearly $80 million in philanthropic funding, and volunteer efforts in local markets and regions around the world, including 35,000 hours of volunteer time annually.
  • We help build thriving economies by supporting the growth of our Supplier Diversity program, which develops relationships with vendors owned by minority, women, veteran and other diverse-owned suppliers.
  • For more than ten years, we’ve partnered with the Initiative for a Competitive Inner City (ICIC) to support the Inner City Capital Connections (ICCC) program, which identifies small businesses in economically distressed communities and helps them build capacity and gain access to the capital they need to thrive. The program has raised more than $1.4 billion in capital and created more than 12,000 jobs, helping 1,136 companies in 336 cities around the U.S.

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