Paycheck Protection Program FAQs

SMALL BUSINESS ASSISTANCEWe’re here for our small business clients

 

Our teammates across Bank of America are focused on delivering resources and information to help small business clients navigate what’s happening now and prepare for what’s next.

Important updates on the Paycheck Protection Program

The Small Business Administration (SBA) is no longer accepting Paycheck Protection Program (PPP) loan applications.

Eligible clients can apply now for PPP loan forgiveness

Our PPP loan forgiveness portal is now open and includes a simplified forgiveness application for PPP loans of $150,000 or less. We will email clients with a link to access our loan forgiveness application over the coming weeks, when the application becomes available to them. For more details on how to apply, visit our PPP loan forgiveness site.

For the latest information on PPP please visit the SBA website.

 

Explore our Small Business Resources for ideas, tips and advice

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Cash Flow Monitor1 and Connected Apps2

Leverage Cash Flow Monitor, our innovative dashboard with graphs, insights and projections, to help you manage your cash flow. You can also connect to apps like QuickBooks® Online, ADP® Payroll and Google Analytics for a complete view of your finances.

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Convenient banking solutions

We provide banking solutions to help you manage your finances wherever it is most convenient for you. You can deposit checks without visiting a financial center through Mobile Check Deposit3 and Remote Deposit Online4. And you can use Zelle®5, a fast, safe and easy way for your business to send, request and receive money. Explore additional features, how-to videos and more about Mobile and Online Banking.

Not enrolled? Get started now.

Additional resources available

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Our Resource Site

Stay connected with information about how we continue to operate safely and effectively, and assist all our clients and teammates.

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Access capital

As you face ongoing challenges, the Small Business Administration offers disaster relief funding and other benefits.

Contact the SBA
Paycheck Protection Program

Visit our FAQs

Get more information about Paycheck Protection Program loans.

Find answers

Bank of America and the Bank of America logo are registered trademarks of the Bank of America Corporation.

The Small Business Administration and the Department of Treasury continue to provide additional guidance concerning the Paycheck Protection Program. Thus, Bank of America makes no representation that information contained herein is up to date or complete. Before submitting a request for loan forgiveness, borrowers may wish to visit the SBA, U.S. Treasury Assistance for Small Businesses and U.S. Treasury FAQ websites for the latest information and guidance related to the Paycheck Protection Program.

1

You must be enrolled in Business Advantage 360, our small business online banking, or Mobile Banking to use Cash Flow Monitor and Connected Apps and have an eligible Bank of America® small business deposit account. Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Message and data rates may apply. Bank of America and/or its affiliates or service providers may receive compensation from third parties for clients’ use of their services.

2

When you use Cash Flow Monitor and Connected Apps to access services or information from third parties (“Third-Party Account Information”), you will be subject to any terms and conditions established by those third parties, in addition to Cash Flow Monitor and Connected Apps Terms and Conditions.

Bank of America, N.A. provides access to third-party websites and Third-Party Account Information only as a convenience, and is not responsible for, does not guarantee or endorse the services offered, and does not monitor or review such information for accuracy, completeness or otherwise. Information displayed through Cash Flow Monitor and Connected Apps may be more up-to-date when obtained directly from relevant third-party web sites. Neither Bank of America, its affiliates, nor their employees provide legal, accounting and tax advice.

Bank of America and/or its affiliates or service providers may receive compensation from third parties for clients’ use of their services. All third party trademarks, service marks, trade names and logos referenced in this material are the property of their respective owners. Bank of America does not deliver and is not responsible for the products, services or performance of any third party.

3

Mobile Check Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply. In the Mobile Banking app menu, select Deposit Checks, then Help for details and other terms and conditions. Message and data rates may apply.

4

Remote Deposit Online is subject to approval and availability in your area. A monthly service fee of $15 will be assessed for this service. You must be enrolled in Online Banking to use the Remote Deposit Online service and have an open Bank of America small business deposit account to apply and be approved for enrollment in Remote Deposit Online, and fees will be billed to that account. In addition to monthly service fees, other bank fees associated with your checking account and/or for additional services may apply. See the Business Schedule of Fees available at bankofamerica.com/businessfeesataglance for details. Please also refer to the Deposit Agreement and Disclosures brochure for additional information.

Remote Deposit Online requires a two-year contractual agreement with a $250 early termination fee if canceled after initial 30-day trial or prior to expiration of the two-year agreement period.

Internet access may be required. Internet service provider fees may apply.

You may only transmit checks using the service from a Bank-approved capture device that is located within the United States.

5

To send to or receive money with a small business, a consumer must be enrolled with Zelle with a linked domestic deposit account at a U.S. financial institution that offers Zelle. Small businesses are not able to enroll in the Zelle app with a debit card, and cannot send or receive payments from consumers enrolled in the Zelle app using a debit card.

Zelle should only be used to send money to friends, family or others you trust.

We recommend that you do not use Zelle to send money to those you do not know. Transfers require enrollment in the service and must be made from an eligible Bank of America consumer or business deposit account to a domestic bank account or consumer debit card. Recipients have 14 days to enroll to receive money or the transfer will be canceled. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. We will send you an email alert with transaction details after you send money using Zelle. Dollar and frequency limits apply. See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for further details. Payment requests to others not already enrolled in Zelle must be sent to an email address. Data connection required. Message and data rates may apply. Neither Bank of America nor Zelle offers a protection program for any authorized payments made with Zelle.

To receive money from a small business, a vendor must be enrolled with Zelle with a linked domestic deposit account at a U.S. financial institution that offers Zelle.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.