Global Impact

These areas guide our global CSR efforts.

Guiding our corporate social responsibility efforts

Being a responsible business is integral to our success, and that of our customers, clients, shareholders and communities we serve around the world. Corporate Social Responsibility is embedded in our values and informs how we conduct business, develop products and services and deliver on our goals and commitments. CSR is integrated across the following core areas, where we continue to focus our resources:



Our areas of focus

Responsible business practices

We rigorously review our business practices and policies and are continuing to simplify information for customers, maintain a strong risk culture, build industry-leading levels of capital and manage our businesses to be accountable to all of our stakeholders. learn More about Responsible business practices


Strong economies

We support the economic health of communities, from financing affordable housing and small businesses in low-income communities to providing grants in the areas of housing, hunger and jobs. learn More about Strong economies


Environmental sustainability

We put our capital and expertise to work to address climate change, reduce demands on natural resources and advance lower-carbon economic solutions. learn More about Environmental sustainability


Leadership & service

We support programs that develop emerging women leaders around the world as well as student leaders and high-performing nonprofits across the United States. Our employees volunteer their time and expertise, helping individuals to gain financial stability, feeding the hungry and building affordable housing. learn More about Leadership & service


Arts & culture

We promote local economic growth and community engagement worldwide, providing grants to help preserve global works of art, loan exhibits to museums and support free admission to U.S. cultural institutions. learn More about Arts & culture


Diversity & inclusion

With a global workforce in more than 40 countries, we value our differences — in thought, style, culture, ethnicity and experience — understanding that diversity and inclusion are good for business, attract and retain talent and enable our company to better serve employees, customers, clients and shareholders. learn More about Diversity & inclusion

1.5 Million Employee Hours Volunteered in 2011
Corporate Social Responsibility