2012 Corporate Social Responsibility Highlights

Communicating our impact


To better meet our stakeholder needs and interests, in 2013 we have taken a new approach to our CSR reporting. We are providing information on Bank of America's CSR activities in three formats:

CSR Highlights:

Serves as a high-level brief of our CSR work in the areas where we can have the most impact. Download PDF.

CSR Report:

Responds directly to the Global Reporting Initiative (GRI) 3.1 sustainability reporting guidelines, as well as the Financial Services Sector Supplement. It provides extensive impact data, examples and an explanation of our approach to managing a range environmental, social and governance (ESG) issues. Download PDF.


Additional information, news and case studies related to CSR at Bank of America can be found throughout this website at about.bankofamerica.com. Our website also hosts quarterly and annual financial reports, SEC filings and executive presentations, as well as environmental sustainability reports and quarterly lending and investing updates at bankofamerica.com/reports.


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