Our CSR highlights – connecting to communities worldwide



Being a responsible business is integral to our success and that of the customers, clients, shareholders and communities we serve around the world. Corporate Social Responsibility (CSR) is embedded in our values and informs how we conduct business, develop products and services, and deliver on our goals and commitments.


Responsible business practices

We rigorously review our business practices and policies and are continuing to simplify information for customers, maintain a strong risk culture, build industry-leading levels of capital and manage our businesses to be accountable to shareholders and stakeholders, including customers, clients, employees, regulators, community and nonprofit organizations.


Strong economies

We support the economic health of communities, from financing affordable housing and small businesses in low-income neighborhoods to providing grants in the areas of housing, hunger and jobs.


Environmental sustainability

We put our capital and expertise to work to address climate change, reduce demands on natural resources and advance lower-carbon economic solutions.


Leadership & service

We support programs that develop emerging women leaders around the world as well as student leaders and high-performing nonprofits across the United States. Our employees volunteer their time and expertise, helping individuals to gain financial stability, feeding the hungry and building affordable housing.


Arts & culture

We promote local economic growth and community engagement, providing grants to help preserve works of art globally, loan exhibits to museums and support free admission to U.S. cultural institutions.


Diversity & inclusion

With a global workforce in more than 40 countries, we value our differences — in thought, style, experience, culture, ethnicity and sexual orientation — understanding that diversity and inclusion are good for business, attract and retain talent and enable our company to better serve employees, customers, clients and shareholders.


Communicating our impact

To better meet our stakeholder needs and interests, in 2013 we have taken a new approach to our CSR reporting, providing information about our CSR activities in three formats.


CSR contacts

We appreciate your interest in Bank of America's Corporate Social Responsibility work. We want to hear from you – so give us a call or send an email. Learn more about getting in touch with Bank of America’s Corporate Social Responsibility team.


Download the full report

Our CSR reporting is available in an in-depth "Environment, Social and Governance Report" and a CSR Highlights brochure. Together these reports are designed to provide analysts and socially responsible investors with detailed information about our business and conduct.